Article ID: 933166 - Last Review: April 16, 2007 - Revision: 2.4
You cannot select the Upgrade option when you try to install Windows Vista, and you receive a "Windows cannot determine if another operating system exists on your computer” error message
When you try to install Windows Vista, you cannot select the Upgrade option. Additionally, you receive the following error message in the Install Windows dialog box:
Upgrade has been disabled
- Windows cannot determine if another operating system exists on your computer. Try repairing the boot configuration, and then begin the installation again.
To resolve this problem, start your previous operating system, and then edit the Boot.ini file to specify the correct location for the Windows directory.
To do this, follow these steps.
Click Start, click Run, type sysdm.cpl, and then click OK.
On the Advanced
tab, click Settings
in the Startup and Recovery area.
In the System Startup area, click Edit.
Find the line in the Boot.ini file that contains the name of the previous operating system. For example, you may find a line that resembles the following.
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
If the Windows Vista Setup program created a partition in the unallocated disk space in front of the partition where a previous operating system is installed, the previous operating system partition must be marked as partition 2. In this scenario, you must increment the partition value by one. For example, if the Boot.ini file contains "partition(1)" for Windows XP, modify this text to "partition(2)." The modified line resembles the following.
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
After you make the correction, click Save on the File menu to save the new version of the Boot.ini file, and then exit Notepad.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927295
(http://support.microsoft.com/kb/927295/
)
You cannot select the Upgrade option when you try to install Windows Vista, and you receive the following message: “Windows cannot determine if another operating system exists on your computer”