Foreign characters in e-mail messages are not displayed correctly after you use Microsoft Transporter Suite for Lotus Domino to migrate a mailbox to Exchange Server 2007

You use Microsoft Transporter Suite for Lotus Domino to migrate a mailbox to Microsoft Exchange Server 2007. After you do this, foreign characters in e-mail messages are not displayed correctly. The foreign characters are displayed as unrecognized symbols and characters.

Notes

• The foreign characters differ from the language setting on the computer.
• This problem occurs when the e-mail message from the Internet and the e-mail message body contain foreign characters.
• All e-mail messages that are self-generated by Lotus Notes and that contain foreign characters are displayed correctly.

This problem occurs because the migration tool uses the default system code page to perform encoding.

To resolve this problem, install the latest version of the Microsoft Transporter Suite for Lotus Domino. To do this, visit the following Microsoft Web site:

Prerequisites

To apply this update, you must have the following products installed:

• Exchange Server 2007 or Microsoft Exchange Management Console 2007
• Lotus Notes 6 client or Lotus Notes 7 client

Restart requirement

You do not have to restart your computer after you apply this update.

Update replacement information

This update does not replace any other software updates.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base: For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.