Article ID: 940720 - View products that this article applies to.
On a Microsoft Windows Server 2003-based computer that is running Citrix Metaframe, you receive one of the following Stop error messages on a blue screen:
This problem occurs because of a problem with the Vdtw30.dll driver file.
Citrix has developed a hotfix that resolves this problem. To obtain this hotfix, contact Citrix.
For information about your hardware manufacturer, visit the following Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
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Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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