Article ID: 944281 - Last Review: November 21, 2007 - Revision: 2.0 You receive non-delivery reports (NDR) when you send e-mail attachments that are larger than a specific size in Exchange ServerSYMPTOMSConsider the following scenario. In a Microsoft Exchange Server organization, the Exchange
Server server has no size restrictions for e-mail attachments and no quota settings on
mailboxes. Additionally, size restrictions are set on the firewall. In this scenario, you may receive non-delivery reports (NDR) when you send e-mail attachments that are larger than a specific size. For example, you may receive an error message that resembles the following error message: ----- The following addresses had permanent fatal errors -----
<user@domain.com> ----- Transcript of session follows ----- ... while talking to mail.domain.com.: >>> DATA <<< 552 Requested mail action aborted: exceeded storage allocation 554 <user@domain.com>... Service unavailable Final-Recipient: RFC822; user@domain.com Action: failed Status: 5.2.2 Remote-MTA: DNS; mail.domain.com Diagnostic-Code: SMTP; 552 Requested mail action aborted: exceeded storage allocation Last-Attempt-Date: Fri, 2 May 2003 16:59:59 -0400 (EDT) CAUSEThis issue occurs because of firewall size restrictions
for e-mail attachments. WORKAROUNDTo work around this issue, remove the firewall
restrictions. When you do this, large e-mail attachments can be delivered. | Article Translations
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