Only the entries in the MailSubmission log are returned when you run the Get-MessageTrackingLog cmdlet against an Exchange 2007 server that hosts both the Hub Transport role and the Mailbox role

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Article ID: 944451 - View products that this article applies to.
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SYMPTOMS

You run the Get-MessageTrackingLog cmdlet to search the message tracking logs against a Microsoft Exchange Server 2007 server that hosts both the Hub Transport role and the Mailbox role. However, the results that are returned include only the entries in the MailSubmission log.

CAUSE

Exchange Server 2007 saves the MailSubmission log in the MSGTRKYYYYMMDD-x.LOG files. Additionally, Exchange Server 2007 saves the Transport log in the MSGTRKMYYYYMMDD-x.LOG files. When the Get-MessageTrackingLog cmdlet obtains a list of log files, the cmdlet incorrectly overwrites the Transport entry with the MailSubmission entry in the file list if a MailSubmission log file and a Transport log file have the same create time stamp.

RESOLUTION

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1
To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information about Update Rollup 6 for Exchange Server 2007, see the following Exchange Help topic:
Description of Update Rollup 6 for Exchange Server 2007
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 944451 - Last Review: February 21, 2008 - Revision: 1.7
APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbqfe kbexpertiseinter KB944451

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