The network adapter icon incorrectly displays a red "X" in the Manage Network Connections window in Windows Vista when the network adapter is connected

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Article ID: 945925 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You are using a Windows Vista-based computer that has two network adapters.
  • Only one of the network adapters is connected.
  • You do one of the following:
    • You set up Windows Media Player 11 by using the Welcome to Windows Media Player 11 for Vista Wizard, and you select the Express Settings (recommended) setting.
    • You install third-party software, such as a CD burning program or a DVD burning program, or you install a program that plays DVDs.
In this scenario, the network adapter that is connected appears to be disconnected when you view the connection icon in the Manage Network Connections window. The connection status is updated correctly. However, the connection icon incorrectly displays a red "X." This behavior does not affect actual connectivity.

WORKAROUND

To work around this problem, you can safely ignore the red "X" over the connection icon that indicates that the network adapter is disconnected. The connection status is updated correctly even when the connection icon incorrectly displays a red "X."

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 945925 - Last Review: December 13, 2007 - Revision: 1.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
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kbtshoot kbprb KB945925

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