Article ID: 947666 - View products that this article applies to.
After you install the Microsoft SoftGrid client, the antivirus program that you have installed on the computer may detect the Sftfsxp.sys SoftGrid file as a Trojan horse program that is named Backdoor-BAC.
This issue may occur if the following conditions are true:
To resolve this issue, download the latest DAT files for the McAfee antivirus program that you have installed. To do this, visit the following McAfee Web site:
http://www.mcafee.com/us/threat_center/security_content_releases/index.htmlMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 947666 - Last Review: February 4, 2008 - Revision: 1.0