Select the product you need help with
Citrix ICA clients are not disconnected from a Windows Server 2008 terminal server as expected when the grace period has expired and a terminal license server is not configuredArticle ID: 958612 - View products that this article applies to. On This PageSYMPTOMSWhen users connect to a Windows Server
2008-based terminal server by using Citrix
clients, users receive the following error
message: Closing the Citrix ICA client window will
disconnect you from the Citrix XenApp server. Are you sure you want to close
and disconnect?"
Note This problem does not occur with RDP clients. CAUSEThis problem occurs because a licensing error in Windows
2008 Terminal Services is exposed when you use Citrix XenApp 5.0. RESOLUTIONTo fix this problem, install hotfix 958612 on Windows
Server 2008 terminal servers. Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page. PrerequisitesTo apply this hotfix on Windows Server 2008-based computer, you must have the Terminal Services role enabled.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix replaces hotfix 955015. For more information, click the following article number to view the article in the Microsoft Knowledge Base:955015
(http://support.microsoft.com/kb/955015/
)
Stop error message on a Windows Server 2008-based computer when the NFS feature is enabled: "Stop: 0x00000019"
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2008 file information notesThe .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.For all supported x86-based versions of Windows Server 2008Collapse this table
For all supported x64-based versions of Windows Server 2008Collapse this table
The
remote session was disconnected because there are no Terminal Server License
Servers available to provide a license. Please contact the server
administrator. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONAdditional file information for Windows Server 2008Additional files for all supported x86-based versions of Windows Server 2008Collapse this table
Additional files for all supported x64-based versions of Windows Server 2008Collapse this table
PropertiesArticle ID: 958612 - Last Review: October 8, 2011 - Revision: 2.0 APPLIES TO
|
Back to the top
