Article ID: 959434 - Last Review: March 18, 2009 - Revision: 1.1 The last logon time is not updated to reflect the logon times that have occurred after users log on to their mailboxes by using the Entourage client in an Exchange 2007 environmentSYMPTOMSIn a Microsoft Exchange Server 2007 environment, the last
logon time is not updated to reflect the logon times that
have occurred
after
users log on to their mailboxes by using the Entourage client. However,
the logon
times are tracked if users
use a Microsoft Outlook client
to log on to their mailboxes. Note Exchange Server 2003 correctly tracks both the Entourage client and the Outlook client logon times in this scenario. CAUSEThis issue occurs because Exchange 2007 does not track the
last logon time for Web Distributed Authoring and Versioning (WebDAV) clients.
By default, Entourage clients communicate with Exchange servers by using the
WebDAV protocol. RESOLUTIONTo resolve this problem, install Update Rollup 7 for
Exchange 2007 Service Pack 1. For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: Description of Update Rollup 7 for Exchange Server 2007 Service Pack 1
(http://go.microsoft.com/fwlink/?LinkId=157083)
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
(http://go.microsoft.com/fwlink/?LinkId=152570)
MORE INFORMATIONFor more information about WebDAV, visit the following Web
site: http://msdn.microsoft.com/en-us/library/ms876446.aspx
(http://msdn.microsoft.com/en-us/library/ms876446.aspx)
You can run the following command to check a user's LastLogonTime
in Exchange Management Shell. http://technet.microsoft.com/en-us/library/bb124612.aspx
(http://technet.microsoft.com/en-us/library/bb124612.aspx)
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. | Article Translations
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