In low memory situations the App-V 4.5 Application Virtualization Client (sftlist.exe) may shutdown

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Article ID: 960917 - View products that this article applies to.
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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



In low memory situations the Application Virtualization Client 4.5  (sftlist.exe) may shut down causing users active Virtual Applications to terminate. The sftlist.exe service will restart when a user launches a new Virtual Application.

Resolution





To resolve this issue, add more physical memory to the App-V client or run fewer applications and processes at one time.

More Information



Prior to 4.5, the behavior of the Client when it encountered an unhandled exception was to log the exception and continue execution of the front-end component requests, although sftlist.exe could be terminated.  When an exception occurs, it can leave the process in an indeterminate state.

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Properties

Article ID: 960917 - Last Review: December 6, 2008 - Revision: 1.0
APPLIES TO
  • Microsoft Application Virtualization for Terminal Services
  • Microsoft Application Virtualization for Windows Desktops
Keywords: 
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