Secondary Site Server SUP unable to Sync with System Center Configuration Manager 2007

Article ID: 962224 - View products that this article applies to.
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Source: Microsoft Support

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Symptom



When you configure a Software Update Point (SUP) role on a Secondary Site you receive an error in the WCM.log and the SUP on secondary site is not functional.  The errors are similar to the following:

From the WCM.log:

 

Failed to create instance of Microsoft.SystemsManagementServer.WSUS.WSUSServer. error = Unspecified error~ 

 

From the WSUSctrl.log:

 

Failed to create instance of Microsoft.SystemsManagementServer.WSUS.WSUSServer. error = Unspecified error~

               Failed to set WSUS Local Configuration. Will retry configuration in 1 minutes~

Resolution



To resolve this issue re-register the wsusmsp.dll and the wsyncact.dll files.  To do this follow these steps:

 

1.       Open a CMD window and navigate to c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\.

2.       Run the following command lines in the order listed:

 

·         RegAsm.exe C:\Program Files\Microsoft Configuration Manager\bin\i386\wsyncact.dll /unregister

·         RegAsm.exe C:\Program Files\Microsoft Configuration Manager\bin\i386\wsyncact.dll

·         c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe C:\Program Files\Microsoft Configuration Manager\bin\i386\wsusmsp.dll /unregister

·         c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe C:\Program Files\Microsoft Configuration Manager\bin\i386\wsusmsp.dll

 

 

The above commands register the Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WSyncAction.WSyncAction  class  and the Microsoft.SystemsManagementServer.WSUS.WSUSServer class successfully.

 

3.       Run regedit.exe and verify that the following registry keys exist:

·         HKEY_CLASSES_ROOT\Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WSyncAction.WSyncAction

 

·         HKEY_CLASSES_ROOT\CLSID\{E5272449-2083-4020-ACEE-18A145F79A75}

 

4.       Wait for the next Sync status to see if the sync is working now.

 

Note Uninstalling and reinstalling the SUP will not resolve this issue.

 

 

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Article ID: 962224 - Last Review: January 13, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbnomt kbrapidpub KB962224

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