You receive a Key Distribution Center "Event ID: 29" event message on a Windows Server 2008-based domain controller

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Source: Microsoft Support

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Symptom



Consider the following scenario:

·         You are using a Microsoft Windows Server 2008 domain controller.

·         The domain controller is part of a domain that does not have a certification authority (CA) installed.

·         You receive the following event message in the Event Viewer System log:

 

Log Name: System

Source: Microsoft-Windows-Kerberos-Key-Distribution-Center

Date: 10/13/2008 1:56:30 PM

Event ID: 29

Task Category: None

Level: Warning

Keywords: Classic

User: N/A

Computer: computer name

Description:

The Key Distribution Center (KDC) cannot find a suitable certificate to use for

smart card logons, or the KDC certificate could not be verified. Smart card logon

may not function correctly if this problem is not resolved. To correct this

problem, either verify the existing KDC certificate using certutil.exe or enroll

for a new KDC certificate.

Cause



This is by design behavior.

The Kerberos-Key-Distribution-Center (KDC) service repeats this check in order to see if there is an existing, workable certificate or if a new one is present. In this case the error handling does not take into account a non-CA environment.

Resolution



To resolve this issue use one of the following methods:

 

·         If there is no CA in your domain, you can ignore this event.

·         Install a CA in the domain.

·         If there is a CA in the domain, request a new domain controller certificate from the CA. For more information, see the following Microsoft Knowledgebase article: http://technet.microsoft.com/en-us/library/cc734096.aspx

 

·         Make sure that the DC cert was not deleted. The DC certificate should be listed in the personal store on the DC under computer certificates.

 

More Information



This issue may also occur because of invalid domain controller certificates. Domain controller certificates may become invalid if you remove a CA that was installed in the domain. After you remove the CA, the domain controller still tries to contact the CA. To resolve this issue, remove all the invalid domain controller certificates.

For more information, see the following Microsoft Knowledgebase article:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;939088



For more information about Active Directory services, see the following:

 

Active Directory Certificate Services Overview

http://technet.microsoft.com/en-us/library/cc755071.aspx

 

AD CS Upgrade and Migration Overview

http://technet.microsoft.com/en-us/library/cc742479.aspx

 

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Properties

Article ID: 967623 - Last Review: February 6, 2009 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
Keywords: 
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