Error message when you try to perform a distributed installation of System Center Operations Manager 2007 Reporting service onto a server: "Cannot validate the account"

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Article ID: 968332 - View products that this article applies to.
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SYMPTOMS

When you try to perform a distributed installation of the Microsoft System Center Operations Manager (SCOM) 2007 Reporting service onto a separate server, you receive the following error message:
Cannot validate the account.
This problem occurs when the following conditions are true:
  • The language version of the Root Management Server differs from the language version that is set for the computer on which you want to install Operations Manager Reporting.
  • The System Center Operations Manager 2007 (OpsMgr) SDK Service is set to use the Local System account.

CAUSE

This problem occurs because you cannot install Operations Manager Reporting to a separate server when the conditions that the "Symptoms" section mentions are true. The Setup program tries to add the Local System account to the Operations Manager Data Warehouse. However, because the Local System account uses a different language locale, the Setup program cannot add the account to the Operations Manager Data Warehouse.

RESOLUTION

To resolve this issue, you must change the OpsMgr SDK Service and the OpsMgr Config Service to use a domain account instead of the LocalSystem account. For more information about how to make this change, click the following article number to view the article in the Microsoft Knowledge Base:
936220 How to change the credentials for the OpsMgr SDK Service and for the OpsMgr Config Service in Microsoft System Center Operations Manager 2007

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Article ID: 968332 - Last Review: March 3, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft System Center Operations Manager 2007
Keywords: 
kbinstallation kbexpertiseinter kbtshoot kbsurveynew kbprb KB968332

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