Article ID: 968469 - Last Review: June 5, 2009 - Revision: 2.0

Error message when you click the "Edit this Task" button on an e-mail message in Microsoft Office Outlook 2007: "An error occurred while retrieving the workflow task details"

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SYMPTOMS

You create a document list and a document approval workflow on a Microsoft Office SharePoint Server 2007 site. When you upload a document to the document list, you receive a notification e-mail message in Microsoft Office Outlook 2007. When you click the Edit this Task button in the Outlook 2007 e-mail message, you receive the following error message:

An error occurred while retrieving the workflow task details. This could be caused by not having connectivity to the server or because the task no longer exists.

WORKAROUND

To work around this issue, click the link that is in the body of the e-mail message that you received. This link performs the same function as the Edit this Task button.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office Outlook 2007
Keywords: 
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