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SCVMM 2008 and SCVMM 2008 R2 P2V conversion fails with invalid character in XML when PowerPath is installed

Article ID: 969699 - View products that this article applies to.

Source: Microsoft Support

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Symptom

When performing a Physical-to-Virtual (P2V) conversion with System Center Virtual Machine Manager 2008, it may fail with the following error:

Verify that localhost is online and can be accessed from your computer. Then try to connect again.

Verify that the Virtual Machine Manager service on localhost is started, and then try to connect again. If the problem persists, restart the Virtual Machine Manager service.

ID: 1612

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Cause

This issue can occur if either the SCVMM server or source computer is running PowerPath version EMCPP.W2003_32.4.5.0.GA.exe + EMCPower.W2003_32.4.5.0.EF1.GA.exe. The underlying reason is that PowerPath returns an invalid character in the data stream to SCVMM resulting in an exception.

<sample Dbgview trace>

00002313             87.01416779       [1904] 0770.093C::03/12-14:55:19.662#04:WatsonExceptionReport.cs(755): Unhandled exception caught.

00002314             87.01510620       [1904] 0770.093C::03/12-14:55:19.662#04:WatsonExceptionReport.cs(756): Unhandled exception.

00002315             87.05933380       [1904] 0770.093C::03/12-14:55:19.708#04:WatsonExceptionReport.cs(756): System.Xml.XmlException: '', hexadecimal value 0x11, is an invalid character. Line 2, position 113988.

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Resolution

To resolve this issue, please contact EMC for the latest version of PowerPath.

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More Information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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