Error message occurs on a server that is running Exchange Server 2007 and that has the mailbox server role installed

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SYMPTOMS

On a server that is running Microsoft Exchange Server 2007 and that has the mailbox server role installed, you receive the following error message:

PKM executable encountered a problem and needed to close

Additionally, the following error events are logged to the Event log:

Event Type: Error
Event Source: MSFTESQL-Exchange
Event Category: MSFTESQL Service
Event ID: 1053
Description: The system exception c0000005 was raised at <address>.

Event ID : 4999
Event Category : None
Event Source : MSExchange Common
Event Type : Error
Description: Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12, c-RTL-AMD64, <version>, ExMSFTE, M.E.StoreProvider, M.M.ExRpcAdmin.CiGetEntryIdFromDocumentId, M.Mapi.MapiExceptionNotFound, c279, <version>. ErrorReportingEnabled: False

Event ID : 64773
Event Category : None
Event Source : MSFTESQL-Exchange
Event Type : Error
Description: The filter daemon process MSFTEFD exited unexpectedly because of document <ID>. Batch Id: xx Locale Id: xx Property Id: xx

Event ID : 1053
Event Category : None
Event Source : MSFTESQL-Exchange
Event Type : Error
Description: The system exception c000010a was raised at <Address>.

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CAUSE

Exchange Server 2007 uses the Msfte.dll component in Microsoft SQL Server 2005 to create an index. Certain messages that include certain attachments cause the exceptions that are mentioned in the "Symptoms" section.

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