Article ID: 972263 - Last Review: June 8, 2009 - Revision: 1.0 Exchange Server 2007 Setup on Server 2003 Cluster Node Fails IntermittentlySource: Microsoft Support RAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION. SymptomsThe Cluster Mailbox Server Prerequisites test may fail when installing Exchange Server 2007 on a Windows Server 2003 cluster node. During the Exchange Server 2007 setup process, a check will be performed on the volume selected for hosting the mailbox, to ensure that the volume is a clustered resource. This is accomplished by sending IOCTL_VOLUME_IS_CLUSTERED. In the failure case, the IOCTL will fail to recognize the volume as a clustered resource. A error similar to the following will be logged in the Exchange setup log: [ERROR] The storage path 'R:\Mailbox' for a single copy cluster must be a clustered disk. Please specify a different path for the shared storage. CauseThis issue is caused by a race condition in the cluster disk driver, where it will fail to attach to the volume stack intermittently. ResolutionIn testing, it has been found that you may be able to work around the issue by restarting, removing MPIO (if installed), or by shutting down all but one cluster node. DISCLAIMERMICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.
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