Microsoft Advisory Services Engagement Scenario - Exchange Migration

Note:This article discusses a scenario that may be addressed by Microsoft Advisory Services.

Microsoft Advisory Services is an hourly fee-based, consultative support option that provides proactive support beyond your break-fix product maintenance needs. This is a remote, phone-based support option that includes working with the same technician for assistance with issues like product migration, code review, or new program development. This service is typically used for shorter engagements, and is designed for developers and IT professionals who do not require the traditional onsite consulting or sustained account management services that are available from other Microsoft support options. This article also provides some self-help resources for this scenario.

For additional information on Microsoft Advisory Services, including on how to engage, refer to this Microsoft web page:
http://support.microsoft.com/default.aspx?pr=AdvisoryService (http://support.microsoft.com/default.aspx?pr=advisoryservice)

Migrating from a foreign messaging system to Exchange or upgrading to a newer version of Exchange may require extensive planning and well-coordinated execution. Depending on your actual environment and requirements, such issues can be significantly time-consuming. Microsoft Advisory Services can help you with design considerations, planning and execution.

Each Advisory Services engagement will begin with some questions designed to scope the project and determine your exact needs. For this scenario, the scoping questions include:

1. Are you migrating from a different messaging system or from an older version of Exchange?
2. What connetors are you currently using?
3. How many clients do you currently have or are planning to have?
4. Are you engaging Microsoft for interactive assistance with a support engineer or are you explicitly looking for Microsoft to provide general documentation on best practices?

Below is a list of self-help resources or this scenario. These resources may also be used by Microsoft Support Engineers during an Advisory Services engagement.

Upgrading an existing Exchange 2000 or 2003 Organization to Exchange 2007:

Resources for Planning and Architecture:
The following articles provide technical information for proper planning and architecture of an Exchange Server 2007 Organization:

Planning Checklist.
http://technet.microsoft.com/en-us/library/bb125239.aspx (http://technet.microsoft.com/en-us/library/bb125239.aspx)

Planning and Architecture.
http://technet.microsoft.com/en-us/library/aa998636.aspx (http://technet.microsoft.com/en-us/library/aa998636.aspx)

Top Three Exchange Server 2007 Deployment Scenarios: Essential Reading ...
http://technet.microsoft.com/en-us/library/bb693318.aspx (http://technet.microsoft.com/en-us/library/bb693318.aspx)

Best Practices for Transitioning an Exchange Organization:

Best Practices for Transitioning an Exchange Organization.
http://technet.microsoft.com/en-us/library/bb124920.aspx (http://technet.microsoft.com/en-us/library/bb124920.aspx)

Resources for Deployment:

Top Three Exchange Server 2007 Deployment Scenarios: Essential Reading ...
http://technet.microsoft.com/en-us/library/bb693318.aspx (http://technet.microsoft.com/en-us/library/bb693318.aspx)

Deployment.
http://technet.microsoft.com/en-us/library/bb123895.aspx (http://technet.microsoft.com/en-us/library/bb123895.aspx)

Domino Migration/Coexistence:

Resources for Interoperability and Migration from Lotus Domino

This web site provides technical interoperability information such as demos, labs and technical guidance.
http://technet.microsoft.com/en-us/interopmigration/bb403105.aspx (http://technet.microsoft.com/en-us/interopmigration/bb403105.aspx)

Best Practices for Migrating from Lotus Notes to an Exchange Organization

This article provides informaiton and best practices for migrating to Exchange from Lotus Notes.
http://technet.microsoft.com/en-us/library/bb124356.aspx (http://technet.microsoft.com/en-us/library/bb124356.aspx)

POP3/IMAP Migration using Transporter Suite:

Migrate POP3 and IMAP4 Mailbox Content

This article describes how to successfully use the migration tools to copy mailbox content from your POP3 or IMAP4 mailboxes to Microsoft Exchange Online.
http://technet.microsoft.com/en-us/library/cc742652.aspx (http://technet.microsoft.com/en-us/library/cc742652.aspx)

Microsoft Transporter Suite for Lotus Domino

The Microsoft Transporter Suite for Lotus Domino white paper helps you through the process of migrating your Lotus Domino content to Microsoft Exchange Server.
http://www.microsoft.com/downloads/details.aspx?familyid=72A947D9-E75F-4EAE-B153-E0B4A16442D9&displaylang=en (http://www.microsoft.com/downloads/details.aspx?familyid=72A947D9-E75F-4EAE-B153-E0B4A16442D9&displaylang=en&displaylang=en)