Article ID: 978361 - View products that this article applies to.
In Microsoft System Center Operations Manager 2007 R2, you click a percentage or number in an SLA Summary Report. However, data does not appear as expected in the resultant Service Level Tracking report.
Note Data appears as expected when you click the control button for the percentage or number.
This issue occurs on computers that have both Operations Manager 2007 R2 Reporting and Microsoft SQL Reporting Services 2008 SP1 installed.
To resolve this issue, install the fix that is described in the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/971491/ )Cumulative update package 3 for SQL Server 2008 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.