Data in a Service Level Tracking report does not appear as expected in Operations Manager 2007 R2

Article ID: 978361 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

In Microsoft System Center Operations Manager 2007 R2, you click a percentage or number in an SLA Summary Report. However, data does not appear as expected in the resultant Service Level Tracking report.

Note Data appears as expected when you click the control button for the percentage or number.
Back to the top | Give Feedback

CAUSE

This issue occurs on computers that have both Operations Manager 2007 R2 Reporting and Microsoft SQL Reporting Services 2008 SP1 installed.
Back to the top | Give Feedback

RESOLUTION

To resolve this issue, install the fix that is described in the following article in the Microsoft Knowledge Base:
971491
(http://support.microsoft.com/kb/971491/ )
Cumulative update package 3 for SQL Server 2008 Service Pack 1
Back to the top | Give Feedback

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top | Give Feedback

Properties

Article ID: 978361 - Last Review: December 28, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft System Center Operations Manager 2007 R2
Keywords: 
kbsurveynew kbtshoot kbfix kbbug KB978361
Back to the top | Give Feedback

Give Feedback

 
Back to the topBack to the top