Access 2010 crashes after you install Office 2010 Service Pack 1, and the error signature in Event Viewer points to the Vbe7.dll file

Article translations Article translations
Article ID: 2625046 - View products that this article applies to.
Expand all | Collapse all

Symptoms

After you install Microsoft Office 2010 Service Pack 1 (SP1), you may experience random crashes when you work with Microsoft Access 2010 databases. These crashes may occur in those databases when you open objects, or you try to use the Visual Basic Editor. When you look in Event Viewer, the error signature resembles the following: 

Faulting application: msaccess.exe
Version: 14.0.6024.1000
Stamp: 4d83e4fc
Faulting module: vbe7.dll
Version: 7.0.16.19
Stamp: 4d430aec


Resolution

To resolve this issue, install update 2553385. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2553385 Description of the Office 2010 update: December 13, 2011

This issue was originally fixed in the following October 2011 hotfix package:
2596585 Description of the Office 2010 hotfix package (Vbe7-x-none.msp): October 25, 2011

Workaround

To work around this problem, decompile and then recompile the database. To do this, follow these steps:
  1. Make a copy or backup of your database.
  2. On the computer that is exhibiting the problem, decompile the database. To do this, at a command prompt, run the following command where c:\folder\test.accdb is the path of your database together with the database file name:
    c:\folder\test.accdb /decompile
  3. Close the database.
  4. Open the database in Access 2010 SP1.

More information

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2625046 - Last Review: July 12, 2013 - Revision: 4.2
Applies to
  • Microsoft Access 2010
Keywords: 
KB2625046

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com