Notice
This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:
Latest updates for versions of Office that use Windows Installer (MSI)
This article describes update KB2965270 for Microsoft Outlook 2013 that was released on April 14, 2015. This update also applies to Office Home and Student 2013 RT, which contains Outlook 2013. This update has a prerequisite.
Please be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?).
Improvements and Fixes
-
Improves translations of Skype for Business in multiple languages for Outlook 2013.
-
Improves translations in the POP/IMAP account setup wizard.
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Improves translations of various error messages in Dutch in Outlook 2013.
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Fixes the following issues:
-
When you search some items in Outlook 2013, the performance responses slowly.
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When you try to empty the Deleted Items folder or move items that are just moved in Outlook 2013, you may receive one of the following error messages:
-
Outlook is synchronizing local changes made to items in this folder. You cannot remove this folder until the synchronization with the server is complete.
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Cannot delete this folder. Right-click the folder, and then click properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Outlook is synchronizing local changes made to items in this folder. You cannot remove this folder until the synchronization with the server is complete.
These issues occur when Outlook 2013 is in Cached Exchange Mode, and the Empty Deleted Items folders when exiting Outlook option is enabled.
-
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Public folders, online archived mailboxes, or shared mailboxes may disappear from the folder list in Outlook 2013.
-
When you log on to a computer in a domain that contains roaming profiles, you are still prompted for passwords in Outlook 2013. This issue occurs because the persistence of the saved account credential is Local Machine but not Enterprise.
-
When you open an email message that is saved in the .eml (MIME) format in Outlook 2013, the recipients in the Cc field are not displayed.
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A MailTip message is still displayed in the default locale in Outlook 2013 even though the MailTip message is localized to different locales. For example, a MailTip message is still displayed in English on a computer in which the region is set to a non-English locale.
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When you move some folders from your primary mailbox to an additional mailbox that has the full access permission in hybrid mode in Outlook 2013, the operation fails unexpectedly.
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Fixes an issue for EAS accounts in which email messages that are moved, deleted, or flagged as junk are duplicated.
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When you run spelling check for an email message in Outlook 2013, Outlook 2013 may crash.
-
Assume that you configure an Outlook account that connects to several mailboxes by using different protocols (some connections use RPC over HTTP and other connections use MAPI over HTTP) in Outlook 2013. When you start Outlook 2013, you are prompted for two credential requirements.
Note To resolve this issue, follow the steps in the "Registry Information" section after you apply the update.
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Update information
Registry Information
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
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Exit all Microsoft Office applications.
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Start Registry Editor:
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In Windows 7, click Start, type regedit in the Search programs and files text box, and then click regedit.exe in the search results.
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In Windows 8, move your mouse to the upper-right corner, click Search, type regedit in the search text box, and then click regedit.exe in the search results.
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Locate and then select the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Exchange
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On the Edit menu, point to New, and then click DWORD Value.
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Type DisableSharingUsernamePasswordBetweenMsoAndOutlookStacks, and then press the Enter key.
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In the Details pane, right-click DisableSharingUsernamePasswordBetweenMsoAndOutlookStacks, and then click Modify.
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In the Value data box, type 1, and then click OK.
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Exit Registry Editor.
Restart information
You may have to restart the computer after you install this update.
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Prerequisite
To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.
More Information
How to determine whether my Office installation is Click-to-Run or MSI-based:
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Start Outlook 2013.
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On the File menu, click Account.
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For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
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Office 2013 Click-to-Run installation |
MSI-based Office 2013 |
|---|---|
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This update contains the files that are listed in the following tables.
32-bit
Outlook-x-none.msp file information
|
File name |
File version |
File size |
Date |
Time |
|---|---|---|---|---|
|
Cnfnot32.exe |
15.0.4647.1000 |
152,736 |
18-Mar-2015 |
06:08 |
|
Contab32.dll |
15.0.4711.1000 |
134,328 |
18-Mar-2015 |
06:08 |
|
Dlgsetp.dll |
15.0.4701.1000 |
94,384 |
18-Mar-2015 |
06:08 |
|
Emsmdb32.dll |
15.0.4711.1000 |
2,219,264 |
18-Mar-2015 |
06:08 |
|
Envelope.dll |
15.0.4707.1000 |
160,960 |
18-Mar-2015 |
06:08 |
|
Exsec32.dll |
15.0.4711.1000 |
308,880 |
18-Mar-2015 |
06:08 |
|
Intldate.dll |
15.0.4545.1000 |
80,576 |
18-Mar-2015 |
06:08 |
|
Localdv.dll |
15.0.4454.1000 |
36,960 |
18-Mar-2015 |
06:09 |
|
Mapiph.dll |
15.0.4711.1000 |
283,872 |
18-Mar-2015 |
06:08 |
|
Mapir.dll |
15.0.4703.1000 |
1,261,736 |
18-Mar-2015 |
06:09 |
|
Mapir.dll.idx_dll |
15.0.4541.1000 |
104,648 |
18-Mar-2015 |
06:09 |
|
Mimedir.dll |
15.0.4711.1000 |
394,392 |
18-Mar-2015 |
06:08 |
|
Mspst32.dll |
15.0.4711.1000 |
1,651,952 |
18-Mar-2015 |
06:08 |
|
Notes.ico |
Not Applicable |
2,998 |
18-Mar-2015 |
06:09 |
|
Oladd.fae |
15.0.4454.1000 |
97,424 |
18-Mar-2015 |
06:08 |
|
Olappt.fae |
15.0.4454.1000 |
91,288 |
18-Mar-2015 |
06:08 |
|
Oljrnl.fae |
15.0.4454.1000 |
52,352 |
18-Mar-2015 |
06:08 |
|
Olmail.fae |
15.0.4507.1000 |
47,328 |
18-Mar-2015 |
06:08 |
|
Olmapi32.dll |
15.0.4711.1000 |
4,072,632 |
18-Mar-2015 |
06:08 |
|
Olnote.fae |
15.0.4454.1000 |
40,056 |
18-Mar-2015 |
06:08 |
|
Olr.sam |
15.0.4454.1000 |
14,448 |
18-Mar-2015 |
06:09 |
|
Oltask.fae |
15.0.4454.1000 |
84,616 |
18-Mar-2015 |
06:08 |
|
Omsmain.dll |
15.0.4709.1000 |
751,808 |
18-Mar-2015 |
06:08 |
|
Omsxp32.dll |
15.0.4709.1000 |
246,480 |
18-Mar-2015 |
06:08 |
|
Outlctl.dll |
15.0.4651.1000 |
125,096 |
18-Mar-2015 |
06:08 |
|
Outllibr.dll |
15.0.4701.1000 |
7,411,376 |
18-Mar-2015 |
06:09 |
|
Outllibr.rest.idx_dll |
15.0.4569.1501 |
288,968 |
18-Mar-2015 |
06:09 |
|
Outlmime.dll |
15.0.4711.1000 |
543,944 |
18-Mar-2015 |
06:08 |
|
Outlook.exe |
15.0.4711.1000 |
18,973,344 |
18-Mar-2015 |
06:08 |
|
Outlook.hol |
Not Applicable |
1,285,856 |
18-Mar-2015 |
06:09 |
|
Outlph.dll |
15.0.4699.1000 |
313,040 |
18-Mar-2015 |
06:08 |
|
Outlrpc.dll |
15.0.4454.1000 |
30,776 |
18-Mar-2015 |
06:08 |
|
Outlvba.dll |
15.0.4705.1000 |
58,560 |
18-Mar-2015 |
06:08 |
|
Outlvbs.dll |
15.0.4705.1000 |
57,528 |
18-Mar-2015 |
06:08 |
|
Outlwvw.dll |
15.0.4454.1000 |
123,968 |
18-Mar-2015 |
06:09 |
|
Pstprx32.dll |
15.0.4711.1000 |
1,231,528 |
18-Mar-2015 |
06:08 |
|
Recall.dll |
15.0.4561.1000 |
43,184 |
18-Mar-2015 |
06:08 |
|
Rm.dll |
15.0.4703.1000 |
75,944 |
18-Mar-2015 |
06:08 |
|
Scanpst.exe |
15.0.4665.1000 |
40,160 |
18-Mar-2015 |
06:08 |
|
Scnpst32.dll |
15.0.4711.1000 |
455,400 |
18-Mar-2015 |
06:08 |
|
Scnpst64.dll |
15.0.4711.1000 |
466,672 |
18-Mar-2015 |
06:08 |
|
Scnpst64c.dll |
15.0.4711.1000 |
667,896 |
18-Mar-2015 |
06:08 |
|
Sendto.dll |
15.0.4454.1000 |
23,656 |
18-Mar-2015 |
06:08 |
|
Transmgr.dll |
15.0.4545.1000 |
112,320 |
18-Mar-2015 |
06:08 |
64-bit
Outlook-x-none.msp file information
|
File name |
File version |
File size |
Date |
Time |
|---|---|---|---|---|
|
Cnfnot32.exe |
15.0.4711.1000 |
226,984 |
18-Mar-2015 |
06:08 |
|
Contab32.dll |
15.0.4701.1000 |
181,944 |
18-Mar-2015 |
06:08 |
|
Dlgsetp.dll |
15.0.4705.1000 |
130,232 |
18-Mar-2015 |
06:08 |
|
Emsmdb32.dll |
15.0.4711.1000 |
2,972,416 |
18-Mar-2015 |
06:08 |
|
Envelope.dll |
15.0.4707.1000 |
220,360 |
18-Mar-2015 |
06:08 |
|
Exsec32.dll |
15.0.4703.1000 |
422,544 |
18-Mar-2015 |
06:08 |
|
Intldate.dll |
15.0.4466.1000 |
96,352 |
18-Mar-2015 |
06:08 |
|
Localdv.dll |
15.0.4454.1000 |
39,008 |
18-Mar-2015 |
06:09 |
|
Mapiph.dll |
15.0.4711.1000 |
415,968 |
18-Mar-2015 |
06:08 |
|
Mapir.dll |
15.0.4703.1000 |
1,261,736 |
18-Mar-2015 |
06:09 |
|
Mapir.dll.idx_dll |
15.0.4541.1000 |
104,648 |
18-Mar-2015 |
06:09 |
|
Mimedir.dll |
15.0.4711.1000 |
544,408 |
18-Mar-2015 |
06:08 |
|
Mspst32.dll |
15.0.4711.1000 |
2,115,312 |
18-Mar-2015 |
06:08 |
|
Notes.ico |
Not Applicable |
2,998 |
18-Mar-2015 |
06:09 |
|
Oladd.fae |
15.0.4454.1000 |
131,728 |
18-Mar-2015 |
06:08 |
|
Olappt.fae |
15.0.4454.1000 |
121,992 |
18-Mar-2015 |
06:08 |
|
Oljrnl.fae |
15.0.4454.1000 |
72,832 |
18-Mar-2015 |
06:08 |
|
Olmail.fae |
15.0.4454.1000 |
64,136 |
18-Mar-2015 |
06:08 |
|
Olmapi32.dll |
15.0.4711.1000 |
5,555,896 |
18-Mar-2015 |
06:08 |
|
Olnote.fae |
15.0.4454.1000 |
54,392 |
18-Mar-2015 |
06:08 |
|
Olr.sam |
15.0.4454.1000 |
16,008 |
18-Mar-2015 |
06:09 |
|
Oltask.fae |
15.0.4454.1000 |
113,800 |
18-Mar-2015 |
06:08 |
|
Omsmain.dll |
15.0.4709.1000 |
1,060,544 |
18-Mar-2015 |
06:08 |
|
Omsxp32.dll |
15.0.4703.1000 |
353,488 |
18-Mar-2015 |
06:08 |
|
Outlctl.dll |
15.0.4651.1000 |
170,656 |
18-Mar-2015 |
06:08 |
|
Outllibr.dll |
15.0.4701.1000 |
7,411,384 |
18-Mar-2015 |
06:09 |
|
Outllibr.rest.idx_dll |
15.0.4569.1501 |
288,968 |
18-Mar-2015 |
06:09 |
|
Outlmime.dll |
15.0.4711.1000 |
740,552 |
18-Mar-2015 |
06:08 |
|
Outlook.exe |
15.0.4711.1000 |
27,080,864 |
18-Mar-2015 |
06:08 |
|
Outlook.hol |
Not Applicable |
1,285,856 |
18-Mar-2015 |
06:08 |
|
Outlph.dll |
15.0.4699.1000 |
372,432 |
18-Mar-2015 |
06:08 |
|
Outlrpc.dll |
15.0.4454.1000 |
38,984 |
18-Mar-2015 |
06:08 |
|
Outlvba.dll |
15.0.4705.1000 |
78,520 |
18-Mar-2015 |
06:08 |
|
Outlvbs.dll |
15.0.4705.1000 |
74,416 |
18-Mar-2015 |
06:08 |
|
Outlwvw.dll |
15.0.4454.1000 |
125,504 |
18-Mar-2015 |
06:09 |
|
Pstprx32.dll |
15.0.4711.1000 |
1,930,408 |
18-Mar-2015 |
06:08 |
|
Recall.dll |
15.0.4561.1000 |
61,104 |
18-Mar-2015 |
06:08 |
|
Rm.dll |
15.0.4709.1000 |
96,936 |
18-Mar-2015 |
06:08 |
|
Scanpst.exe |
15.0.4691.1000 |
46,816 |
18-Mar-2015 |
06:08 |
|
Scnpst32.dll |
15.0.4711.1000 |
574,696 |
18-Mar-2015 |
06:08 |
|
Scnpst64.dll |
15.0.4711.1000 |
576,240 |
18-Mar-2015 |
06:08 |
|
Scnpst64c.dll |
15.0.4711.1000 |
775,416 |
18-Mar-2015 |
06:08 |
|
Sendto.dll |
15.0.4454.1000 |
27,216 |
18-Mar-2015 |
06:08 |
|
Transmgr.dll |
15.0.4454.1000 |
142,432 |
18-Mar-2015 |
06:08 |
Windows 8 and Windows 8.1
-
Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
-
Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
-
In the list of updates, locate and then tap or click update KB2965270, and then tap or click Uninstall.
Windows 7
-
Click Start, and then click Run.
-
Type Appwiz.cpl, and then click OK.
-
Click View installed updates.
-
In the list of updates, locate and then click update KB2965270, and then click Uninstall.
References
See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.
