FIX: The Lsass.exe process may use a high percentage of CPU resources when you run Message Queuing on a domain controller with global catalog

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Article ID: 934318 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. You are running Microsoft Message Queuing (also known as MSMQ) on a local Windows Server 2003-based domain controller with global catalog (GC). Too many messages are sent to a public queue of Message Queuing. In this scenario, the Lsass.exe process may use a high percentage of CPU resources.

Note This problem may also occur when Message Queuing is running on a local Microsoft Windows 2000-based domain controller.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 Service Pack 2 (SP2) installed to apply this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Mqac.sys5.2.1922.296384,99228-Jun-200711:18x86SP1
Mqad.dll5.2.1922.2963155,13629-Jun-200704:10x86SP1
Mqads.dll5.2.1922.2963201,72829-Jun-200704:10x86SP1
Mqbkup.exe5.2.1922.296330,20828-Jun-200711:19x86SP1
Mqcertui.dll5.2.1922.29639,72829-Jun-200704:10x86SP1
Mqclus.dll5.2.1922.296377,82429-Jun-200704:10x86SP1
Mqdscli.dll5.2.1922.296349,66429-Jun-200704:10x86SP1
Mqdssrv.dll5.2.1922.296351,71229-Jun-200704:10x86SP1
Mqdssvc.exe5.2.1922.296367,58428-Jun-200711:19x86SP1
Mqgentr.dll5.2.1922.296345,05629-Jun-200704:10x86SP1
Mqise.dll5.2.1922.296329,18429-Jun-200704:10x86SP1
Mqlogmgr.dll2001.12.4720.296376,28829-Jun-200704:10x86SP1
Mqoa.dll5.2.1922.2963240,64029-Jun-200704:10x86SP1
Mqperf.dll5.2.1922.296314,33629-Jun-200704:10x86SP1
Mqqm.dll5.2.1922.2963835,07229-Jun-200704:10x86SP1
Mqrt.dll5.2.1922.2963180,73629-Jun-200704:10x86SP1
Mqrtdep.dll5.2.1922.2963125,44029-Jun-200704:10x86SP1
Mqsec.dll5.2.1922.2963142,33629-Jun-200704:10x86SP1
Mqsnap.dll5.2.1922.2963540,16029-Jun-200704:10x86SP1
Mqsvc.exe5.2.1922.29636,14428-Jun-200711:19x86SP1
Mqtgclus.dll5.2.1922.296331,74429-Jun-200704:10x86SP1
Mqtgsvc.exe5.2.1922.296386,52828-Jun-200711:19x86SP1
Mqtrig.dll5.2.1922.2963140,28829-Jun-200704:10x86SP1
Mqupgrd.dll5.2.1922.296354,78429-Jun-200704:10x86SP1
Msmqocm.dll5.2.1922.2963250,36829-Jun-200704:10x86SP1
Mqac.sys5.2.2004.410784,99228-Jun-200711:27x86SP2
Mqad.dll5.2.2004.4107155,13629-Jun-200703:58x86SP2
Mqads.dll5.2.2004.4107201,72829-Jun-200703:58x86SP2
Mqbkup.exe5.2.2004.410730,20828-Jun-200711:28x86SP2
Mqcertui.dll5.2.2004.41079,72829-Jun-200703:58x86SP2
Mqclus.dll5.2.2004.410777,82429-Jun-200703:58x86SP2
Mqdscli.dll5.2.2004.410749,66429-Jun-200703:58x86SP2
Mqdssrv.dll5.2.2004.410751,71229-Jun-200703:58x86SP2
Mqdssvc.exe5.2.2004.410767,58428-Jun-200711:27x86SP2
Mqgentr.dll5.2.2004.410745,05629-Jun-200703:58x86SP2
Mqise.dll5.2.2004.410729,18429-Jun-200703:58x86SP2
Mqlogmgr.dll2001.12.4720.410776,28829-Jun-200703:58x86SP2
Mqoa.dll5.2.2004.4107240,64029-Jun-200703:58x86SP2
Mqperf.dll5.2.2004.410714,33629-Jun-200703:58x86SP2
Mqqm.dll5.2.2004.4107836,09629-Jun-200703:58x86SP2
Mqrt.dll5.2.2004.4107180,73628-Jun-200713:35x86SP2
Mqrtdep.dll5.2.2004.4107125,44029-Jun-200703:58x86SP2
Mqsec.dll5.2.2004.4107142,33629-Jun-200703:58x86SP2
Mqsnap.dll5.2.2004.4107540,16029-Jun-200703:58x86SP2
Mqsvc.exe5.2.2004.41076,14428-Jun-200711:27x86SP2
Mqtgclus.dll5.2.2004.410731,74429-Jun-200703:58x86SP2
Mqtgsvc.exe5.2.2004.410786,52828-Jun-200711:28x86SP2
Mqtrig.dll5.2.2004.4107140,28829-Jun-200703:58x86SP2
Mqupgrd.dll5.2.2004.410754,78429-Jun-200703:58x86SP2
Msmqocm.dll5.2.2004.4107250,36829-Jun-200703:58x86SP2
Windows Server 2003 x64 Edition
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Mqac.sys5.2.1922.2963153,60028-Jun-200713:37x64SP1
Mqad.dll5.2.1922.2963372,73628-Jun-200713:37x64SP1
Mqads.dll5.2.1922.2963386,56028-Jun-200713:37x64SP1
Mqbkup.exe5.2.1922.296347,61628-Jun-200713:37x64SP1
Mqcertui.dll5.2.1922.296313,82428-Jun-200713:37x64SP1
Mqclus.dll5.2.1922.2963133,12028-Jun-200713:37x64SP1
Mqdscli.dll5.2.1922.296376,28828-Jun-200713:37x64SP1
Mqdssrv.dll5.2.1922.296395,23228-Jun-200713:37x64SP1
Mqdssvc.exe5.2.1922.2963119,80828-Jun-200713:37x64SP1
Mqgentr.dll5.2.1922.296373,21628-Jun-200713:37x64SP1
Mqise.dll5.2.1922.296343,00828-Jun-200713:37x64SP1
Mqlogmgr.dll2001.12.4720.2963127,48828-Jun-200713:37x64SP1
Mqoa.dll5.2.1922.2963363,00828-Jun-200713:37x64SP1
Mqperf.dll5.2.1922.296319,45628-Jun-200713:37x64SP1
Mqqm.dll5.2.1922.29631,721,34428-Jun-200713:37x64SP1
Mqrt.dll5.2.1922.2963314,88028-Jun-200713:37x64SP1
Mqrtdep.dll5.2.1922.2963209,40828-Jun-200713:37x64SP1
Mqsec.dll5.2.1922.2963259,58428-Jun-200713:37x64SP1
Mqsnap.dll5.2.1922.2963945,66428-Jun-200713:37x64SP1
Mqsvc.exe5.2.1922.29638,19228-Jun-200713:37x64SP1
Mqtgclus.dll5.2.1922.296344,03228-Jun-200713:37x64SP1
Mqtgsvc.exe5.2.1922.2963180,22428-Jun-200713:37x64SP1
Mqtrig.dll5.2.1922.2963281,08828-Jun-200713:37x64SP1
Mqupgrd.dll5.2.1922.296395,74428-Jun-200713:37x64SP1
Msmqocm.dll5.2.1922.2963419,32828-Jun-200713:37x64SP1
Wmqad.dll5.2.1922.2963155,13628-Jun-200713:37x86SP1
Wmqdscli.dll5.2.1922.296349,66428-Jun-200713:37x86SP1
Wmqoa.dll5.2.1922.2963240,64028-Jun-200713:37x86SP1
Wmqperf.dll5.2.1922.296314,33628-Jun-200713:37x86SP1
Wmqrt.dll5.2.1922.2963180,73628-Jun-200713:37x86SP1
Wmqsec.dll5.2.1922.2963142,33628-Jun-200713:37x86SP1
Mqac.sys5.2.2004.4107154,62428-Jun-200713:46x64SP2
Mqad.dll5.2.2004.4107372,73628-Jun-200713:46x64SP2
Mqads.dll5.2.2004.4107386,56028-Jun-200713:46x64SP2
Mqbkup.exe5.2.2004.410747,61628-Jun-200713:46x64SP2
Mqcertui.dll5.2.2004.410713,82428-Jun-200713:46x64SP2
Mqclus.dll5.2.2004.4107133,12028-Jun-200713:46x64SP2
Mqdscli.dll5.2.2004.410776,28828-Jun-200713:46x64SP2
Mqdssrv.dll5.2.2004.410795,23228-Jun-200713:46x64SP2
Mqdssvc.exe5.2.2004.4107119,80828-Jun-200713:46x64SP2
Mqgentr.dll5.2.2004.410773,21628-Jun-200713:46x64SP2
Mqise.dll5.2.2004.410743,00828-Jun-200713:46x64SP2
Mqlogmgr.dll2001.12.4720.4107128,00028-Jun-200713:46x64SP2
Mqoa.dll5.2.2004.4107363,00828-Jun-200713:46x64SP2
Mqperf.dll5.2.2004.410719,45628-Jun-200713:46x64SP2
Mqqm.dll5.2.2004.41071,724,41628-Jun-200713:46x64SP2
Mqrt.dll5.2.2004.4107314,88028-Jun-200713:46x64SP2
Mqrtdep.dll5.2.2004.4107209,40828-Jun-200713:46x64SP2
Mqsec.dll5.2.2004.4107259,58428-Jun-200713:46x64SP2
Mqsnap.dll5.2.2004.4107945,66428-Jun-200713:46x64SP2
Mqsvc.exe5.2.2004.41078,19228-Jun-200713:46x64SP2
Mqtgclus.dll5.2.2004.410744,03228-Jun-200713:46x64SP2
Mqtgsvc.exe5.2.2004.4107180,22428-Jun-200713:46x64SP2
Mqtrig.dll5.2.2004.4107281,08828-Jun-200713:47x64SP2
Mqupgrd.dll5.2.2004.410795,74428-Jun-200713:47x64SP2
Msmqocm.dll5.2.2004.4107419,32828-Jun-200713:47x64SP2
Wmqad.dll5.2.2004.4107155,13628-Jun-200713:47x86SP2
Wmqdscli.dll5.2.2004.410749,66428-Jun-200713:47x86SP2
Wmqoa.dll5.2.2004.4107240,64028-Jun-200713:47x86SP2
Wmqperf.dll5.2.2004.410714,33628-Jun-200713:47x86SP2
Wmqrt.dll5.2.2004.4107180,73628-Jun-200713:47x86SP2
Wmqsec.dll5.2.2004.4107142,33628-Jun-200713:47x86SP2
Windows Server 2003 Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Mqac.sys5.2.1922.2963296,96028-Jun-200713:38IA-64SP1
Mqad.dll5.2.1922.2963521,21628-Jun-200713:38IA-64SP1
Mqads.dll5.2.1922.2963659,96828-Jun-200713:38IA-64SP1
Mqbkup.exe5.2.1922.296385,50428-Jun-200713:38IA-64SP1
Mqcertui.dll5.2.1922.296328,67228-Jun-200713:38IA-64SP1
Mqclus.dll5.2.1922.2963236,54428-Jun-200713:38IA-64SP1
Mqdscli.dll5.2.1922.2963134,14428-Jun-200713:38IA-64SP1
Mqdssrv.dll5.2.1922.2963133,63228-Jun-200713:38IA-64SP1
Mqdssvc.exe5.2.1922.2963229,88828-Jun-200713:38IA-64SP1
Mqgentr.dll5.2.1922.2963145,92028-Jun-200713:38IA-64SP1
Mqise.dll5.2.1922.296387,04028-Jun-200713:38IA-64SP1
Mqlogmgr.dll2001.12.4720.2963231,93628-Jun-200713:38IA-64SP1
Mqoa.dll5.2.1922.2963660,48028-Jun-200713:38IA-64SP1
Mqperf.dll5.2.1922.296335,84028-Jun-200713:38IA-64SP1
Mqqm.dll5.2.1922.29632,899,45628-Jun-200713:38IA-64SP1
Mqrt.dll5.2.1922.2963552,96028-Jun-200713:38IA-64SP1
Mqrtdep.dll5.2.1922.2963379,39228-Jun-200713:38IA-64SP1
Mqsec.dll5.2.1922.2963463,36028-Jun-200713:38IA-64SP1
Mqsnap.dll5.2.1922.29631,669,63228-Jun-200713:38IA-64SP1
Mqsvc.exe5.2.1922.296313,31228-Jun-200713:38IA-64SP1
Mqtgclus.dll5.2.1922.296382,94428-Jun-200713:38IA-64SP1
Mqtgsvc.exe5.2.1922.2963327,68028-Jun-200713:38IA-64SP1
Mqtrig.dll5.2.1922.2963453,12028-Jun-200713:38IA-64SP1
Mqupgrd.dll5.2.1922.2963176,12828-Jun-200713:38IA-64SP1
Msmqocm.dll5.2.1922.2963661,50428-Jun-200713:38IA-64SP1
Wmqad.dll5.2.1922.2963155,13628-Jun-200713:38x86SP1
Wmqdscli.dll5.2.1922.296349,66428-Jun-200713:38x86SP1
Wmqoa.dll5.2.1922.2963240,64028-Jun-200713:38x86SP1
Wmqperf.dll5.2.1922.296314,33628-Jun-200713:38x86SP1
Wmqrt.dll5.2.1922.2963180,73628-Jun-200713:38x86SP1
Wmqsec.dll5.2.1922.2963142,33628-Jun-200713:38x86SP1
Mqac.sys5.2.2004.4107297,98428-Jun-200713:45IA-64SP2
Mqad.dll5.2.2004.4107521,21628-Jun-200713:45IA-64SP2
Mqads.dll5.2.2004.4107659,96828-Jun-200713:45IA-64SP2
Mqbkup.exe5.2.2004.410785,50428-Jun-200713:45IA-64SP2
Mqcertui.dll5.2.2004.410728,67228-Jun-200713:45IA-64SP2
Mqclus.dll5.2.2004.4107236,54428-Jun-200713:45IA-64SP2
Mqdscli.dll5.2.2004.4107134,14428-Jun-200713:45IA-64SP2
Mqdssrv.dll5.2.2004.4107133,63228-Jun-200713:45IA-64SP2
Mqdssvc.exe5.2.2004.4107229,88828-Jun-200713:45IA-64SP2
Mqgentr.dll5.2.2004.4107145,92028-Jun-200713:45IA-64SP2
Mqise.dll5.2.2004.410787,04028-Jun-200713:45IA-64SP2
Mqlogmgr.dll2001.12.4720.4107232,96028-Jun-200713:45IA-64SP2
Mqoa.dll5.2.2004.4107660,48028-Jun-200713:45IA-64SP2
Mqperf.dll5.2.2004.410735,84028-Jun-200713:45IA-64SP2
Mqqm.dll5.2.2004.41072,903,55228-Jun-200713:45IA-64SP2
Mqrt.dll5.2.2004.4107552,96028-Jun-200713:45IA-64SP2
Mqrtdep.dll5.2.2004.4107379,39228-Jun-200713:45IA-64SP2
Mqsec.dll5.2.2004.4107463,36028-Jun-200713:45IA-64SP2
Mqsnap.dll5.2.2004.41071,669,63228-Jun-200713:45IA-64SP2
Mqsvc.exe5.2.2004.410713,31228-Jun-200713:45IA-64SP2
Mqtgclus.dll5.2.2004.410782,94428-Jun-200713:45IA-64SP2
Mqtgsvc.exe5.2.2004.4107327,68028-Jun-200713:45IA-64SP2
Mqtrig.dll5.2.2004.4107453,12028-Jun-200713:45IA-64SP2
Mqupgrd.dll5.2.2004.4107176,12828-Jun-200713:45IA-64SP2
Msmqocm.dll5.2.2004.4107661,50428-Jun-200713:45IA-64SP2
Wmqad.dll5.2.2004.4107155,13628-Jun-200713:45x86SP2
Wmqdscli.dll5.2.2004.410749,66428-Jun-200713:45x86SP2
Wmqoa.dll5.2.2004.4107240,64028-Jun-200713:45x86SP2
Wmqperf.dll5.2.2004.410714,33628-Jun-200713:45x86SP2
Wmqrt.dll5.2.2004.4107180,73628-Jun-200713:45x86SP2
Wmqsec.dll5.2.2004.4107142,33628-Jun-200713:45x86SP2

WORKAROUND

To work around this problem, use one of the following methods.

Method 1

Use fewer Message Queuing calls that involve the domain controller together with the GC.

Method 2

Use private queues or direct format names to bypass the lookup to the domain controller together with the GC.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 934318 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows 2000 Server
  • Microsoft Message Queuing 3.0
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB934318

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