FIX: Any blank imported catalog property values do not override the existing values when you use the Commerce Server 2007 catalog import functions to import the catalog as incremental

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Article ID: 939524 - View products that this article applies to.
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SYMPTOMS

You use the Microsoft Commerce Server 2007 catalog import functions to import a catalog as incremental. If some imported catalog property values are blank, the blank values do not override the existing property values as expected. This situation causes data mismatches, especially in processes that rely on incremental import.

Notes
  • When you import a catalog as incremental, the imported data is used to update the existing catalog. Any data that is not updated by the import process remains unchanged.
  • If no original catalog exists, a new catalog must be created.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Commerce Server 2007 Service Pack 1 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must shut down the Commerce Server Catalog Import Host COM+ application after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Microsoft.catalogserver.dll6.0.4036.1750,64021-Nov-200723:25x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Steps to reproduce the problem

  1. Start Commerce Server 2007 Catalog Manager, and then open a catalog.
  2. Export the catalog as an XML file.

    Note When you export the catalog, you must enable the Full option or the Increment option in the export wizard.
  3. In the XML file, change the last modified time for a product, and then set the value of any product property to blank.

    Note The changed last modified time must be later than the original last modified time.
  4. In Commerce Server 2007, import the catalog as incremental.

Properties

Article ID: 939524 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Commerce Server 2007 Developer Edition
  • Microsoft Commerce Server 2007 Enterprise Edition
  • Microsoft Commerce Server 2007 Standard Edition
Keywords: 
kbautohotfix kbexpertiseinter kbqfe kbHotfixServer KB939524

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