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The SMS_Executive service process for Systems Management Server 2003 stops repeatedlyArticle ID: 942212 - View products that this article applies to. On This PageSYMPTOMSThe SMS_Executive service (Smsexec.exe) process for Microsoft Systems Management Server (SMS) 2003 stops repeatedly. Additionally, a Crash.log file is generated in the following folder: %SystemDrive%\SMS\Logs The Crash.log file contains a message that resembles the following:Before the Smsexec.exe service process stops, the process consumes lot of memory.CAUSEThis problem occurs because of a memory leak in the Smsexec.exe process. RESOLUTIONHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesThere are no prerequisites for installing this hotfix.Restart requirementYou do not have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace a previously released hotfix.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Microsoft Systems Management Server 2003 Service Pack 2Collapse this table
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STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/LN/
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Description of the standard terminology that is used to describe Microsoft software updatesPropertiesArticle ID: 942212 - Last Review: December 17, 2007 - Revision: 2.1
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