A blank Internet Explorer window does not close automatically as expected after you open an Office document in Internet Explorer 7

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Article ID: 943117 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • In Windows Internet Explorer 7, you click a link in a Web page to open a Microsoft Office document.
  • A blank Internet Explorer window is opened. At the same time, a File Download box appears.
In this scenario, if you click Open to open the document, the document is successfully opened. However, the blank Internet Explorer window does not close automatically as expected.

Notes:
 
If you click Save or Cancel, the blank Internet Explorer window closes automatically as expected.

If you are seeing this article because Internet Explorer displays a Blank webpage when browsing websites, and the resolution steps in this article do not resolve this issue, see the following help topic for troubleshooting steps: 

Why do some webpages look incorrect in Internet Explorer 9?


Code examples

This issue occurs when the Web page contains certain code. The code that may cause this problem includes, but is not limited to, the following examples.

Example 1

<a href="test.doc" target="_blank"> Document</a>

Example 2

<a href="test.doc" target="_new"> Document</a>

Resolution

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:
http://update.microsoft.com
For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx
Note This update was first included in security update 953838. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
953838 MS08-045: Cumulative security update for Internet Explorer
Note After you install security update 953838, you do not have to set the registry key that is mentioned in this article.

Service pack information for Windows XP

Windows Vista Service pack information

To resolve this problem, install the hotfix files in the most current cumulative security update for Internet Explorer. For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx
For more information about how to install hotfixes that are included in a cumulative security update for Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:
897225 How to install hotfixes that are included in cumulative security updates for Internet Explorer

Hotfix information

Windows XP

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To enable this hotfix, follow these steps:
  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type the following key name, and then press ENTER:
    FEATURE_CLOSE_NEW_WINDOW_KB943117
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type iexplore.exe, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. Exit Registry Editor.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP with SP2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.208336,068,22415-May-200815:54x86

Windows Server 2003

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 2 installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To enable this hotfix, follow these steps:
  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type the following key name, and then press ENTER:
    FEATURE_CLOSE_NEW_WINDOW_KB943117
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type iexplore.exe, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. Exit Registry Editor.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 with SP2, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.208336,068,22416-May-200810:35x86

Windows Vista

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Windows Vista or Windows Vista Service Pack 1 installed on the computer.
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To enable this hotfix, follow these steps:
  1. Click Start, type regedit in the Start Search box, and then press ENTER.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  3. On the Edit menu, point to New, and then click Key.
  4. Type the following key name, and then press ENTER:
    FEATURE_CLOSE_NEW_WINDOW_KB943117
  5. On the Edit menu, point to New, and then click DWORD Value.
  6. Type iexplore.exe, and then press ENTER.
  7. On the Edit menu, click Modify.
  8. Type 1, and then click OK.
  9. Exit Registry Editor.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb943117~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78013-May-200823:20Not Applicable
Package_2_for_kb943117~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71913-May-200823:20Not Applicable
Package_for_kb943117_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42513-May-200823:20Not Applicable
Package_for_kb943117_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43013-May-200823:20Not Applicable
Package_for_kb943117_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36313-May-200823:20Not Applicable
Package_for_kb943117_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42313-May-200823:20Not Applicable
Update.mumNot Applicable1,85813-May-200823:20Not Applicable
X86_ccf826bbdf755827196b148a3122a252_31bf3856ad364e35_6.0.6000.20833_none_5fb33f1c184a43f5.manifestNot Applicable69513-May-200823:20Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6000.20833_none_63285dc4ca2bb521.manifestNot Applicable748,16613-May-200803:50Not Applicable
Ieframe.dll7.0.6000.208336,068,22413-May-200803:15x86
Ieui.dll7.0.6000.20833180,73613-May-200803:15x86
Windows Vista with SP1, 32-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb943117~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,94214-May-200805:25Not Applicable
Package_2_for_kb943117~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,78014-May-200805:25Not Applicable
Package_for_kb943117_client_1~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,36714-May-200805:25Not Applicable
Package_for_kb943117_client~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,43014-May-200805:25Not Applicable
Package_for_kb943117_server_0~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,42514-May-200805:25Not Applicable
Package_for_kb943117_server~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,43014-May-200805:25Not Applicable
Update.mumNot Applicable2,08214-May-200805:25Not Applicable
X86_c943ae3653d07f3099f42999f9065214_31bf3856ad364e35_6.0.6001.22177_none_f8c001c6c02bce21.manifestNot Applicable69514-May-200805:25Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22177_none_64e75bfcc76f1e0b.manifestNot Applicable748,16613-May-200804:16Not Applicable
Ieframe.dll7.0.6001.221776,069,76013-May-200803:14x86
Ieui.dll7.0.6001.22177180,73613-May-200803:14x86

Workaround

In the Web page, set the value of the target field to _top instead of _blank or _new.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 943117 - Last Review: January 21, 2013 - Revision: 6.0
Applies to
  • Windows Internet Explorer 7 for Windows XP
  • Windows Internet Explorer 7 for Windows Server 2003
  • Windows Internet Explorer 7 in Windows Vista
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbqfe KB943117

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