Error message when you use a mobile device to access an ASP.NET Web site that is hosted in IIS 6.0: "HTTP 400 - Bad Request"

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Article ID: 944195 - View products that this article applies to.
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SYMPTOMS

When you use a mobile device to access an ASP.NET Web site that is hosted in Internet Information Services (IIS) 6.0, you receive the following error message:
HTTP 400 - Bad Request (invalid header)

CAUSE

This problem occurs if a client sends more than one User-Agent header. According to Request for Comments (RFC) 2616, a client should send only one User-Agent header.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Registry information

The hotfix automatically adds the following registry entry to the system.

Registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP\Parameters

Value Name: AllowMultipleUseragentHeaders
Type: REG_DWORD
Value: 1

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 1, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Http.sys5.2.3790.3044290,30414-Nov-200713:12x86
Windows Server 2003 with Service Pack 2, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Http.sys5.2.3790.4189293,88814-Nov-200713:30x86
Windows Server 2003 with Service Pack 1, Itanium-based versions
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File nameFile versionFile sizeDateTimePlatform
Http.sys5.2.3790.3044801,28015-Nov-200703:01IA-64
Windows Server 2003 with Service Pack 2, Itanium-based versions
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File nameFile versionFile sizeDateTimePlatform
Http.sys5.2.3790.4189811,00815-Nov-200703:05IA-64
Windows Server 2003, x64-based versions
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File nameFile versionFile sizeDateTimePlatform
Http.sys5.2.3790.3044538,11215-Nov-200703:01x64
Windows Server 2003 with Service Pack 2, x64-based versions
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File nameFile versionFile sizeDateTimePlatform
Http.sys5.2.3790.4189565,76015-Nov-200703:08x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 944195 - Last Review: November 29, 2007 - Revision: 1.2
APPLIES TO
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertiseinter kbwinserv2003postsp2fix kbbug kbfix kbhotfixserver kbqfe KB944195

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