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Error message when you try to rename a new subfolder in a shared folder on the network after you use the SMS 2003 OSD Feature Pack to deploy Windows Vista: "The <SharedFolderName> folder does not exist"
Article ID: 944405 - View products that this article applies to.
Consider the following scenario. You use the Microsoft Systems Management Server (SMS) 2003 Operating System Deployment (OSD) Feature Pack to deploy Windows Vista to a computer from an image. After Windows Vista is successfully deployed, you create a subfolder in a shared folder on the network from the Windows Vista-based computer. Then, you try to rename this subfolder.
In this scenario, you receive the following error message:
This error message incorrectly states that the shared folder does not exist.
The SharedFolderName folder does not exist. The file may have been moved or deleted.
Do you want to create it?
Additionally, if you save a file to the shared folder on the network, you may receive the following error message:
There has been a network or file permission error. The network connection may be lost.
The client-side cache database that the Offline Files feature uses was corrupted when Windows Vista was deployed.
To resolve this problem, apply this hotfix on the SMS site servers before you deploy Windows Vista to the client computers.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have the SMS 2003 OSD Feature Pack installed on the computer.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To work around this problem, follow these steps:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the SMS 2003 OSD Feature Pack, visit the following Microsoft TechNet Web site:
http://technet.microsoft.com/en-us/sms/bb676770.aspxFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates