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Icons in administrative MMC snap-ins are displayed incorrectly on a Windows Vista-based computer that has the Windows Server 2003 Administration Tools Pack installed

Article ID: 944652 - View products that this article applies to.

Hotfix Download Available

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SYMPTOMS

Consider the following scenario:

You are running a Windows Vista-based computer that has the Windows Server 2003 Administration Tools Pack installed.
On this computer, you open administrative Microsoft Management Console (MMC) snap-ins.

In this scenario, some icons in these MMC snap-ins are displayed incorrectly. Or, these icons are missing.

For example, you may be unable to determine from a user account's icon whether that user account is disabled. In this situation, you have to open the properties dialog box for the user account and then confirm whether the user account is disabled.

This problem has been observed with the following MMC snap-ins:

Active Directory Users and Computers
Active Directory Domains and Trusts
Active Directory Sites and Services
Active Directory Schema
DNS

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791

(http://support.microsoft.com/kb/935791/ )

How to obtain the latest Windows Vista service pack

Hotfixes and security updates that are included in SP2 for Windows Vista Service and for Windows Server 2008

For more information about the hotfixes and the security updates that are included in SP2 for Windows Vista and for Windows Server 2008, visit the following Microsoft TechNet Web site: -

http://technet.microsoft.com/en-us/library/dd335033.aspx

(http://technet.microsoft.com/en-us/library/dd335033.aspx)

Note: Currently, the list of hotfixes and security updates is available only in English.

Update information

To resolve this prolem, install one of the following updates, as appropriate for your situation.

Update for Windows Vista

http://www.microsoft.com/downloads/details.aspx?FamilyId=F44695EF-35A0-4E7B-9D11-E8D045E66759

(http://www.microsoft.com/downloads/details.aspx?FamilyId=F44695EF-35A0-4E7B-9D11-E8D045E66759)

Update for Windows Vista for x64-based systems

http://www.microsoft.com/downloads/details.aspx?FamilyId=B4C072DD-0696-47EC-9CCF-FE3C678D20ED

(http://www.microsoft.com/downloads/details.aspx?FamilyId=B4C072DD-0696-47EC-9CCF-FE3C678D20ED)

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.