FIX: Error message when you display a SQL Server 2005 Reporting Services report on a computer that has multiple processors: "An internal error occurred on the report server"

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Article ID: 946082 - View products that this article applies to.
Bug: #50002053 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2005 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release.
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SYMPTOMS

You install Microsoft SQL Server 2005 Reporting Services (SSRS) on a computer that has multiple processors. Or, you install Reporting Services on a computer that has one or more multicore processors. When you display a report, you receive the following error message:
An internal error occurred on the report server
Additionally, a minidump file is generated. And, an error message that resembles the following error message is logged in the Reporting Services log file:
……
w3wp!processing!5! Date - Time:: a ASSERT: Assertion failed! Call stack:
Microsoft.ReportingServices.ReportProcessing.ReportProcessing.UpdateTimingInformation(RunningJobContext jobContext, Int64 totalDurationMs, Int64 reportDataRetrievalDurationMs, Int64 reportRenderingDurationMs)
Microsoft.ReportingServices.ReportProcessing.ReportProcessing.RenderReport(IRenderingExtension renderer, DateTime executionTimeStamp, GetReportChunk getCompiledDefinitionCallback, ProcessingContext pc, RenderingContext rc, CreateReportChunk cacheDataCallback, Boolean& dataCached)
……
w3wp!library!5! Date - Time:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details., un-named assertion fired for component processing;
Info: Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details..

CAUSE

This problem occurs if Reporting Services calls the QueryPerformanceCounter function to query the system time. The function incorrectly returns negative time duration values.

RESOLUTION

The fix for this issue was first released in Cumulative Update 5. For more information about how to obtain this cumulative update package for SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
943656 Cumulative update package 5 for SQL Server 2005 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937137 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 2 was released
Microsoft SQL Server 2005 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2005 Service Pack 2 hotfix to an installation of SQL Server 2005 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

WORKAROUND

To work around this problem, use the method that is described in the "Resolution" section of Microsoft Knowledge Base article 895980. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
895980 Programs that use the QueryPerformanceCounter function may perform poorly in Windows Server 2003 and in Windows XP

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about what files are changed, and for information about any prerequisites to apply the cumulative update package that contains the hotfix that is described in this Microsoft Knowledge Base article, click the following article number to view the article in the Microsoft Knowledge Base:
943656 Cumulative Update Package 5 for SQL Server 2005 Service Pack 2

REFERENCES

For more information about the list of builds that are available after SQL Server Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
937137 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 2 was released
For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about how to obtain SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
913089 How to obtain the latest service pack for SQL Server 2005
For more information about the new features and the improvements in SQL Server 2005 Service Pack 2, visit the following Microsoft Web site:
http://go.microsoft.com/fwlink/?LinkId=71711
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 946082 - Last Review: December 19, 2007 - Revision: 1.1
APPLIES TO
  • Microsoft SQL Server 2005 Reporting Services
Keywords: 
kbsql2005rs kbhotfixrollup kbfix kbpubtypekc kbqfe kbexpertiseadvanced KB946082

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