The logon process is unsuccessful and you receive a "MAPI_E_FAILONEPROVIDER (0x8004011D)" error message in an Exchange Server 2003 environment

Article translations Article translations
Article ID: 946926 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario.
  • You are using a MAPI-based or CDO-based application to connect to an Exchange Server 2003-based server.
  • The MAPI-based or CDO-based application is installed on a computer that is not in the same domain as the Exchange Server 2003-based server.
  • The MAPI-based or CDO-based application prompts for credentials during logon.
In this scenario, the logon process is unsuccessful. Additionally, when you run other operations that use the OpenMsgStore method, you receive the following error message:
MAPI_E_FAILONEPROVIDER (0x8004011D)

RESOLUTION

Update information for the MAPI application

The following file is available for download from the Microsoft Download Center:


Collapse this imageExpand this image
Download
Download the Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

You must install this hotfix on any client that uses MAPI-based or CDO-based applications. The server to which you connect the client must be running Exchange Server 2003 Service Pack 2 or a later version.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Cdo.dll6.5.8039.0772,60808-Aug-200801:29
Emsabp32.dll6.5.8039.0173,05608-Aug-200801:36
Emsmdb32.dll6.5.8039.01,327,10408-Aug-200801:46
Emsui32.dll6.5.8039.0110,59208-Aug-200801:30
Emsuix32.dll6.5.8039.0534,01608-Aug-200801:31
Exmapi32.dll6.5.8039.0637,95208-Aug-200801:29
Gapi32.dll6.5.8039.065,53608-Aug-200801:28
Mapisp32.exe6.5.8039.024,06408-Aug-200801:29
Mspst32.dll6.5.8039.0491,52008-Aug-200801:29
Wmsui32.dll6.5.8039.01,153,53608-Aug-200801:30

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
For more information about the OpenMsgStore method, visit the following Web site:
http://msdn.microsoft.com/en-us/library/ms531243(EXCHG.10).aspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 946926 - Last Review: January 21, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft Exchange Server 2003 Service Pack 2, when used with:
    • Microsoft Exchange Server 2003 Standard Edition
    • Microsoft Exchange Server 2003 Enterprise Edition
Keywords: 
kbexpertiseinter kbexpertiseadvanced atdownload kbqfe KB946926

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com