On a computer that is running Windows Vista or Windows Server 2008, a mandatory user profile is not deleted when the "Delete cached copies of roaming profiles" Group Policy setting is enabled

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Article ID: 949528 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • In a network environment, you enable the Delete cached copies of roaming profiles Group Policy setting in a particular domain.
  • In this domain, you configure some user accounts to use a mandatory user profile.
  • You log on to the domain by using a user account that uses the mandatory user profile from a client computer that is running Windows Vista or Windows Server 2008.
  • You log off the computer.
However, if you log on to the domain from this client computer by using any other user account, you notice that the mandatory user profile is not deleted from the %SystemDrive%\Users directory as expected.

Note This issue does not occur on a client computer that is running Windows XP.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must be running one of the following:
  • Windows Vista
  • Windows Vista Service Pack 1 (SP1)
  • Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6000.20xxx Windows RTM LDR
    6.0.6001.22xxx Windows Vista SP1 and Windows Server 2008 SP1 SP1 LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Profprov.dll6.0.6000.2080829,18408-Apr-200803:49x86
Profsvc.dll6.0.6000.20808152,57608-Apr-200803:49x86
Userprofilewmiprovider.mofNot Applicable10,70207-Apr-200823:02Not Applicable
Profprov.dll6.0.6001.2215229,18408-Apr-200808:10x86
Profsvc.dll6.0.6001.22152153,60008-Apr-200808:10x86
Userprofilewmiprovider.mofNot Applicable10,70208-Apr-200803:22Not Applicable
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Profprov.dll6.0.6000.2080833,28008-Apr-200804:08x64
Profsvc.dll6.0.6000.20808178,68808-Apr-200804:08x64
Userprofilewmiprovider.mofNot Applicable10,70207-Apr-200823:01Not Applicable
Profprov.dll6.0.6001.2215233,28008-Apr-200808:45x64
Profsvc.dll6.0.6001.22152178,68808-Apr-200808:45x64
Userprofilewmiprovider.mofNot Applicable10,70208-Apr-200803:25Not Applicable
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Profprov.dll6.0.6001.2215276,28808-Apr-200804:10IA-64
Profsvc.dll6.0.6001.22152401,40808-Apr-200804:10IA-64
Userprofilewmiprovider.mofNot Applicable10,70207-Apr-200823:00Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To enable the Delete cached copies of roaming profiles Group Policy setting, follow these steps:
  1. Locate the Group Policy object (GPO) to which you want to apply this setting.
  2. Expand Computer Configuration, expand Administrative Templates, expand System, and then expand User Profiles.
  3. Double-click Delete cached copies of roaming profiles, click Enabled, and then click OK.
For more information about mandatory user profiles, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/bb776895.aspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_1_for_kb949528~31bf3856ad364e35~x86~~6.0.1.0.mum
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Date (UTC)08-Apr-2008
Time (UTC)18:45
File namePackage_3_for_kb949528~31bf3856ad364e35~x86~~6.0.1.0.mum
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Date (UTC)08-Apr-2008
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Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
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Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_3e6a6096a195a441e6f7db1112097f08_31bf3856ad364e35_6.0.6001.22152_none_4a64375ecbfe7783.manifest
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Properties

Article ID: 949528 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB949528

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