When you use PXE to run a task sequence on a System Center Configuration Manager 2007 client computer, the task sequence does not run

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Article ID: 949767 - View products that this article applies to.
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SYMPTOMS

A task sequence does not run on a Microsoft System Center Configuration Manager 2007 client computer. This issue occurs when you use the Pre-Boot Execution Environment (PXE) to run the task sequence.

Additionally, the Smsts.log file on the client computer may contain an error message that resembles the following:
<![LOG[no cert available for policy decoding]LOG]!><time="time" date="date" component="TSPxe" context="" type="3" thread="1336" file="libsmsmessaging.cpp:4020">
The Smspxe.log file may contain information that resembles the following:
<![LOG[CMPDBConnection::Init(): IDBInitialize::Initialize() failed with 0x80004005]LOG]!>
<![LOG[=======================================]LOG]!>
<![LOG[

MPDB ERROR - CONNECTION PARAMETERS
SQL 
Server Name     : <server name> 
Database Name   : <database name>
Integrated Auth     : True
MPDB ERROR - EXTENDED INFORMATION
MPDB Method         : Init()
MPDB Method HRESULT : 0x80004005
Error Description   : [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.
OLEDB IID           : <GUID>
ProgID              : Microsoft OLE DB Provider for SQL Server

MPDB ERROR - INFORMATION FROM DRIVER
Native Error no.  : 17
Error State       : 1
Class (Severity)  : 16

<![LOG[=======================================
]LOG]!>
<![LOG[MP: RaiseDBFailureStatusMessage failed to open registry 2]
<![LOG[Failed to read PXE DB settings. 
Unspecified error (Error: 80004005; Source: Windows)]LOG]!>

[LOG] ERROR: PXE Cert not set. This might cause client failures. 

CAUSE

If a problem prevents the SMSPXE module from connecting to the SMS database, the SMSPXE module does not retry the connection immediately. Therefore, the SMSPXE module cannot download a certificate.

The configuration settings and the certicate are updated after an hour or after the Windows Deployment Services server (WDSServer) service restarts.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Configuration Manager 2007, x86-based version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pxe.msiNot Applicable5,326,33631-Dec-200718:50Not Applicable
Smspxe.dll4.0.5931.123292,79231-Dec-200718:50x86
System Center Configuration Manager 2007, x64-based version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Pxe.msiNot Applicable5,326,33631-Dec-200718:50Not Applicable
Smspxe.dll4.0.5931.123292,79231-Dec-200718:50x86
Smspxe.dll4.0.5931.123684,47231-Dec-200718:50x64

WORKAROUND

To work around this problem, follow these steps:
  1. Restart the Windows Deployment Services server service.
  2. Clear the last PXE advertisement for all client computers that experience this problem.
  3. Use PXE to run the task sequence again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 949767 - Last Review: April 30, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB949767

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