The installation fails when you use the unattended mode to try to install System Center Configuration Manager 2007 International Client Pack

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Article ID: 952298 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You run Microsoft System Center Configuration Manager 2007 by using a named instance of Microsoft SQL Server as the Configuration Manager database.
  • No default instance of SQL Server is installed on the server that hosts the Configuration Manager database.
  • You use the unattended mode to try to install Microsoft System Center Configuration Manager 2007 International Client Pack (ICP) 1 or Microsoft System Center Configuration Manager 2007 International Client Pack (ICP) 2 on a site server that is running an English version of System Center Configuration Manager 2007.
In this scenario, the installation fails.

Additionally, the following error message is logged in the Smssetup.log file:
Unattended ICP installation on Primary site detected.
The NT machine computer name that's running the SQL server is down.
The Windows server computer name that is running the SQL Server is down or not on the network, or your current Windows logon ID does not allow you to access the Windows server.
Note The problem still occurs even after you apply hotfix 950531.

CAUSE

This problem occurs because the Lcpsetup.exe program tries to query data against the default instance of SQL Server. If the default instance is not installed, the installation process fails.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next System Center Configuration Manager 2007 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have an English version of System Center Configuration Manager 2007 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Configuration Manager 2007 ICP 1
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File nameFile versionFile sizeDateTimePlatform
Icpsetup.exe4.0.5931.4004,100,02431-Dec-200721:05x86
System Center Configuration Manager 2007 ICP 2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Icpsetup.exe4.0.5931.7004,100,02431-Dec-200721:05x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 952298 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007
Keywords: 
kbexpertiseinter kbbug kbfix kbqfe KB952298

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