IEEE 1394-compliant storage devices that are connected to an OHCI host controller are not displayed in Device Manager on a Windows Vista-based computer

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Article ID: 952824 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a Windows Vista-based computer that uses an Open Host Controller Interface (OHCI) host controller. This OHCI host controller is Institute of Electrical and Electronics Engineers (IEEE) 1394-compliant.
  • You have two IEEE 1394-compliant storage devices.
In this scenario, you may experience one of the following issues:
  • When you start the computer and connect the first IEEE 1394-compliant storage device to the OHCI host controller, the device is loaded correctly. However, when you connect the second storage device, this device never appears in Device Manager. Additionally, the first device disappears from Device Manager.
  • When you connect the two IEEE 1394-compliant storage devices before the computer is started, neither device appears in Device Manager after you start the computer.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb952824~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,80206-Jun-200817:35Not Applicable
Package_2_for_kb952824~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,96906-Jun-200817:35Not Applicable
Package_3_for_kb952824~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,80706-Jun-200817:35Not Applicable
Package_4_for_kb952824~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,80706-Jun-200817:35Not Applicable
Package_5_for_kb952824~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,80706-Jun-200817:35Not Applicable
Package_6_for_kb952824~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,80306-Jun-200817:35Not Applicable
Package_for_kb952824_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42606-Jun-200817:35Not Applicable
Package_for_kb952824_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36706-Jun-200817:35Not Applicable
Package_for_kb952824_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71306-Jun-200817:35Not Applicable
Package_for_kb952824_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42106-Jun-200817:35Not Applicable
Package_for_kb952824_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42306-Jun-200817:35Not Applicable
Package_for_kb952824_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42506-Jun-200817:35Not Applicable
Package_for_kb952824_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43106-Jun-200817:35Not Applicable
Package_for_kb952824_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42206-Jun-200817:35Not Applicable
Package_for_kb952824_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43006-Jun-200817:35Not Applicable
Package_for_kb952824_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42006-Jun-200817:35Not Applicable
Package_for_kb952824_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42406-Jun-200817:35Not Applicable
Update.mumNot Applicable3,57106-Jun-200817:35Not Applicable
X86_1394.inf_31bf3856ad364e35_6.0.6000.20852_none_f99ea7a22205bc75.manifestNot Applicable2,65106-Jun-200817:37Not Applicable
X86_1394.inf_31bf3856ad364e35_6.0.6001.22197_none_fb5ea6241f483eb6.manifestNot Applicable2,65106-Jun-200817:37Not Applicable
1394bus.sys6.0.6000.2085253,37606-Jun-200801:14Not Applicable
Ohci1394.sys6.0.6000.2085261,95206-Jun-200801:14Not Applicable
1394bus.sys6.0.6001.2219753,37606-Jun-200801:19Not Applicable
Ohci1394.sys6.0.6001.2219761,95206-Jun-200801:19Not Applicable
Windows Vista, x64-based versions
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File nameFile versionFile sizeDateTimePlatform
Amd64_1394.inf_31bf3856ad364e35_6.0.6000.20852_none_55bd4325da632dab.manifestNot Applicable2,65306-Jun-200817:39Not Applicable
Amd64_1394.inf_31bf3856ad364e35_6.0.6001.22197_none_577d41a7d7a5afec.manifestNot Applicable2,65306-Jun-200817:39Not Applicable
Package_1_for_kb952824~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,81206-Jun-200817:35Not Applicable
Package_2_for_kb952824~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,98106-Jun-200817:35Not Applicable
Package_3_for_kb952824~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,81706-Jun-200817:35Not Applicable
Package_4_for_kb952824~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,81706-Jun-200817:35Not Applicable
Package_5_for_kb952824~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,81706-Jun-200817:35Not Applicable
Package_6_for_kb952824~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,81306-Jun-200817:35Not Applicable
Package_for_kb952824_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43406-Jun-200817:35Not Applicable
Package_for_kb952824_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37506-Jun-200817:35Not Applicable
Package_for_kb952824_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72306-Jun-200817:35Not Applicable
Package_for_kb952824_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42906-Jun-200817:35Not Applicable
Package_for_kb952824_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43106-Jun-200817:35Not Applicable
Package_for_kb952824_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43306-Jun-200817:35Not Applicable
Package_for_kb952824_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43906-Jun-200817:35Not Applicable
Package_for_kb952824_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43006-Jun-200817:35Not Applicable
Package_for_kb952824_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43806-Jun-200817:35Not Applicable
Package_for_kb952824_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42806-Jun-200817:35Not Applicable
Package_for_kb952824_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43206-Jun-200817:35Not Applicable
Update.mumNot Applicable3,59706-Jun-200817:35Not Applicable
1394bus.sys6.0.6000.2085265,02406-Jun-200801:38x64
Ohci1394.sys6.0.6000.2085272,06406-Jun-200801:38x64
1394bus.sys6.0.6001.2219765,28006-Jun-200801:51x64
Ohci1394.sys6.0.6001.2219772,19206-Jun-200801:51x64
Windows Vista with Service Pack 1, IA-64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_1394.inf_31bf3856ad364e35_6.0.6001.22197_none_fb604a1a1f4647b2.manifestNot Applicable2,65206-Jun-200817:35Not Applicable
Package_1_for_kb952824~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,80706-Jun-200817:35Not Applicable
Package_2_for_kb952824~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,81206-Jun-200817:35Not Applicable
Package_3_for_kb952824~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,81206-Jun-200817:35Not Applicable
Package_for_kb952824_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42506-Jun-200817:35Not Applicable
Package_for_kb952824_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42606-Jun-200817:35Not Applicable
Package_for_kb952824_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42906-Jun-200817:35Not Applicable
Package_for_kb952824_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43406-Jun-200817:35Not Applicable
Package_for_kb952824_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42606-Jun-200817:35Not Applicable
Package_for_kb952824_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43306-Jun-200817:35Not Applicable
Update.mumNot Applicable2,42306-Jun-200817:35Not Applicable
1394bus.sys6.0.6001.22197175,61606-Jun-200801:41Not Applicable
Ohci1394.sys6.0.6001.22197171,00806-Jun-200801:41Not Applicable

Properties

Article ID: 952824 - Last Review: June 23, 2008 - Revision: 1.2
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Service Pack 1
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbexpertiseinter kbexpertisebeginner KB952824

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