You cannot use PatchInstall to install custom updates of the .msu file type on some Systems Management Server 2003 clients

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Article ID: 953591 - View products that this article applies to.
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SYMPTOMS

In a Microsoft Systems Management Server (SMS) 2003 environment, you use PatchInstall to install custom updates on some SMS clients. The custom updates are of the Microsoft Update Standalone Package file type. However, the installation of these updates does not start on the SMS clients.

Notes
  • The Microsoft Update Standalone Package file type has an .msu extension.
  • Software updates for Windows Vista and for Windows Server 2008 are available in .msu files.
  • To use the Custom Updates Publishing Tool to author or publish updates of the .msu file type, you must have hotfix 953592 installed.

CAUSE

This problem occurs because the Patch Installation Agent (PatchInstall) on SMS clients only supports updates that are available in the following file types:
  • Command Line Installation (.exe)
  • Windows Installer File (.msi)
  • Windows Installer Patch (.msp)

RESOLUTION

To resolve this problem, deploy this hotfix to all SMS clients that are running Windows Vista or Windows Server 2008.

Download information

The following file is available for download from the Microsoft Download Center:

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Download
Download the R2MSUSupportEN.exe package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information

Prerequisites

To apply this hotfix, you must make sure that the management server is running Systems Management Server 2003 Service Pack 3.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfixes.

Hotfix installation instructions

To apply this hotfix, follow these steps:
  1. Run the R2MSUSupportEN.exe package that you obtained from Microsoft Download Center.
  2. Specify where you want to extract the hotfix files.

    Note The package that you downloaded includes two hotfixes. Both hotfixes are extracted into the specified location.
  3. Among the files that you extracted, find the following file:
    sms2003-sp3-kb953591-x86-enu.exe
  4. Deploy the file that you found in step 3 to all SMS clients that are running Windows Vista or Windows Server 2008.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Patchinstall.dll2.50.4253.3122145,92031-Jul-200719:45x86
Sms2003ac-sp3-kb953591-x86.mspNot applicable299,52031-Jul-200719:45Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about hotfix 953592, click the following article number to view the article in the Microsoft Knowledge Base:
953592 You cannot author or publish software updates of .msu file type by using the Custom Updates Publishing Tool that is available in Systems Management Server 2003 R2
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 953591 - Last Review: July 21, 2008 - Revision: 2.0
APPLIES TO
  • Microsoft Systems Management Server 2003
Keywords: 
kbexpertiseinter atdownload kbqfe KB953591

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