An earlier version of a wave driver that is installed correctly on a computer that is running Windows Vista or Windows Server 2008 cannot be found by an application

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Article ID: 954912 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. On a computer that is running Windows Vista or Windows Server 2008, you successfully install an earlier (legacy) version of a particular wave driver. In Device Manager, this driver is shown as being installed correctly. However, under certain conditions, an application that has to load this wave driver cannot find it.

If you use a debug tool, such as WinDBG, to troubleshoot the issue, you will notice that the user-mode wave driver does not load as expected.

CAUSE

This issue is caused by an error in the Winmm component. This error occurs when the computer tries to initialize the user-mode wave driver.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run one of the following:
  • Windows Vista
  • Windows Vista Service Pack 1 (SP1)
  • Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78624-Jun-200821:54Not Applicable
Package_2_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,95324-Jun-200821:54Not Applicable
Package_3_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_4_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_5_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_6_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78724-Jun-200821:54Not Applicable
Package_for_kb954912_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42624-Jun-200821:54Not Applicable
Package_for_kb954912_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36724-Jun-200821:54Not Applicable
Package_for_kb954912_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71324-Jun-200821:54Not Applicable
Package_for_kb954912_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42124-Jun-200821:54Not Applicable
Package_for_kb954912_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42324-Jun-200821:54Not Applicable
Package_for_kb954912_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42524-Jun-200821:54Not Applicable
Package_for_kb954912_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43124-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42224-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43024-Jun-200821:54Not Applicable
Package_for_kb954912_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42024-Jun-200821:54Not Applicable
Package_for_kb954912_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42424-Jun-200821:54Not Applicable
Update.mumNot Applicable3,57124-Jun-200821:54Not Applicable
X86_37e685fee8dbe938cba5c2cc1376e799_31bf3856ad364e35_6.0.6000.20865_none_9cc4bee47e25c648.manifestNot Applicable70624-Jun-200821:54Not Applicable
X86_microsoft-windows-audio-mmecore-base_31bf3856ad364e35_6.0.6000.20865_none_b4473e2f6dd34de0.manifestNot Applicable7,32324-Jun-200806:21Not Applicable
Winmm.dll6.0.6000.20865192,51224-Jun-200804:30x86
Windows Vista SP1 and Windows Server 2008, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78624-Jun-200821:54Not Applicable
Package_2_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,95324-Jun-200821:54Not Applicable
Package_3_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_4_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_5_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_6_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78724-Jun-200821:54Not Applicable
Package_for_kb954912_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42624-Jun-200821:54Not Applicable
Package_for_kb954912_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36724-Jun-200821:54Not Applicable
Package_for_kb954912_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71324-Jun-200821:54Not Applicable
Package_for_kb954912_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42124-Jun-200821:54Not Applicable
Package_for_kb954912_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42324-Jun-200821:54Not Applicable
Package_for_kb954912_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42524-Jun-200821:54Not Applicable
Package_for_kb954912_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43124-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42224-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43024-Jun-200821:54Not Applicable
Package_for_kb954912_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42024-Jun-200821:54Not Applicable
Package_for_kb954912_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42424-Jun-200821:54Not Applicable
Update.mumNot Applicable3,57124-Jun-200821:54Not Applicable
X86_b1367dbc2ee16bae176690e4259bb79d_31bf3856ad364e35_6.0.6001.22209_none_4e2249e1288f3a04.manifestNot Applicable70624-Jun-200821:54Not Applicable
X86_microsoft-windows-audio-mmecore-base_31bf3856ad364e35_6.0.6001.22209_none_b6725d856ac59c87.manifestNot Applicable7,32324-Jun-200805:33Not Applicable
Winmm.dll6.0.6001.22209189,95224-Jun-200804:22x86
Windows Vista, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78624-Jun-200821:54Not Applicable
Package_2_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,95324-Jun-200821:54Not Applicable
Package_3_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_4_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_5_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_6_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78724-Jun-200821:54Not Applicable
Package_for_kb954912_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42624-Jun-200821:54Not Applicable
Package_for_kb954912_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36724-Jun-200821:54Not Applicable
Package_for_kb954912_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71324-Jun-200821:54Not Applicable
Package_for_kb954912_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42124-Jun-200821:54Not Applicable
Package_for_kb954912_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42324-Jun-200821:54Not Applicable
Package_for_kb954912_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42524-Jun-200821:54Not Applicable
Package_for_kb954912_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43124-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42224-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43024-Jun-200821:54Not Applicable
Package_for_kb954912_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42024-Jun-200821:54Not Applicable
Package_for_kb954912_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42424-Jun-200821:54Not Applicable
Update.mumNot Applicable3,57124-Jun-200821:54Not Applicable
X86_37e685fee8dbe938cba5c2cc1376e799_31bf3856ad364e35_6.0.6000.20865_none_9cc4bee47e25c648.manifestNot Applicable70624-Jun-200821:54Not Applicable
X86_microsoft-windows-audio-mmecore-base_31bf3856ad364e35_6.0.6000.20865_none_b4473e2f6dd34de0.manifestNot Applicable7,32324-Jun-200806:21Not Applicable
Winmm.dll6.0.6000.20865192,51224-Jun-200804:30x86
Windows Vista SP1 and Windows Server 2008, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78624-Jun-200821:54Not Applicable
Package_2_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,95324-Jun-200821:54Not Applicable
Package_3_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_4_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_5_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_6_for_kb954912~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,78724-Jun-200821:54Not Applicable
Package_for_kb954912_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42624-Jun-200821:54Not Applicable
Package_for_kb954912_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36724-Jun-200821:54Not Applicable
Package_for_kb954912_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71324-Jun-200821:54Not Applicable
Package_for_kb954912_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42124-Jun-200821:54Not Applicable
Package_for_kb954912_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42324-Jun-200821:54Not Applicable
Package_for_kb954912_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42524-Jun-200821:54Not Applicable
Package_for_kb954912_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43124-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42224-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43024-Jun-200821:54Not Applicable
Package_for_kb954912_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42024-Jun-200821:54Not Applicable
Package_for_kb954912_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42424-Jun-200821:54Not Applicable
Update.mumNot Applicable3,57124-Jun-200821:54Not Applicable
X86_b1367dbc2ee16bae176690e4259bb79d_31bf3856ad364e35_6.0.6001.22209_none_4e2249e1288f3a04.manifestNot Applicable70624-Jun-200821:54Not Applicable
X86_microsoft-windows-audio-mmecore-base_31bf3856ad364e35_6.0.6001.22209_none_b6725d856ac59c87.manifestNot Applicable7,32324-Jun-200805:33Not Applicable
Winmm.dll6.0.6001.22209189,95224-Jun-200804:22x86
Windows Server 2008, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_344887de8726af2739c4deb7539f7479_31bf3856ad364e35_6.0.6001.22209_none_146173f460562a1c.manifestNot Applicable70824-Jun-200821:54Not Applicable
Ia64_5951691ad20762be3a2811b935046d37_31bf3856ad364e35_6.0.6001.22209_none_302c3cda764a166b.manifestNot Applicable1,05824-Jun-200821:54Not Applicable
Ia64_microsoft-windows-audio-mmecore-base_31bf3856ad364e35_6.0.6001.22209_none_b674017b6ac3a583.manifestNot Applicable7,02624-Jun-200807:07Not Applicable
Package_1_for_kb954912~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,79124-Jun-200821:54Not Applicable
Package_2_for_kb954912~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,02024-Jun-200821:54Not Applicable
Package_3_for_kb954912~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,02024-Jun-200821:54Not Applicable
Package_for_kb954912_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42524-Jun-200821:54Not Applicable
Package_for_kb954912_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42624-Jun-200821:54Not Applicable
Package_for_kb954912_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42924-Jun-200821:54Not Applicable
Package_for_kb954912_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43424-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42624-Jun-200821:54Not Applicable
Package_for_kb954912_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43324-Jun-200821:54Not Applicable
Update.mumNot Applicable2,42324-Jun-200821:54Not Applicable
X86_microsoft-windows-audio-mmecore-base_31bf3856ad364e35_6.0.6001.22209_none_b6725d856ac59c87.manifestNot Applicable7,32324-Jun-200805:33Not Applicable
Winmm.dll6.0.6001.22209493,05624-Jun-200804:39IA-64
Winmm.dll6.0.6001.22209189,95224-Jun-200804:22x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The Winmm component supports multimedia services. This component is used to initialize .wave, .midi, and .aux files.

For information about the Wave and DirectSound components, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/ms790062.aspx
For information about the KSPROPERTY_AUDIO_LOUDNESS property, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/ms789665.aspx
For more information about Windows debugging tools, visit the following Microsoft Web site:
http://www.microsoft.com/whdc/devtools/debugging/default.mspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 954912 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Service Pack 1
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB954912

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