Stop error message on a Windows Server 2008-based computer when the NFS feature is enabled: "Stop error code 0x00000019"

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Article ID: 955015 - View products that this article applies to.
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SYMPTOMS

You may receive a Stop error message that resembles the following on a Windows Server 2008-based computer when the Network File System (NFS) feature is enabled:
STOP: 0x00000019 (parameter1, parameter2, parameter3, parameter4)
Notes
  • The parameters in this Stop error message vary, depending on the configuration of the computer and on the issue.
  • Not all "0x00000019" Stop errors are caused by this problem.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required. Service Pack 1 is integrated into Windows Server 2008.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
  • The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msnfsflt.mofNot Applicable4,43718-Dec-200721:26Not Applicable
Msnfsflt.sys6.0.6001.2222323,04016-Jul-200801:26x86
Nfs-servercore-ppdlic.xrm-msNot Applicable3,00116-Jul-200803:36Not Applicable
Nfssvc.exe6.0.6001.2222327,13616-Jul-200801:26x86
Nfssvr.mofNot Applicable6,17218-Dec-200721:26Not Applicable
Nfssvr.sys6.0.6001.22223492,03216-Jul-200801:26x86
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msnfsflt.mofNot Applicable4,43718-Dec-200721:26Not Applicable
Msnfsflt.sys6.0.6001.2222329,69616-Jul-200802:01x64
Nfs-servercore-ppdlic.xrm-msNot Applicable3,00116-Jul-200804:16Not Applicable
Nfssvc.exe6.0.6001.2222331,74416-Jul-200802:01x64
Nfssvr.mofNot Applicable6,17218-Dec-200721:26Not Applicable
Nfssvr.sys6.0.6001.22223643,07216-Jul-200802:01x64

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_1_for_kb955015~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,785
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_2_for_kb955015~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,775
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_for_kb955015_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,409
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_for_kb955015_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_for_kb955015_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_for_kb955015_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)16-Jul-2008
Time (UTC)23:25
File nameX86_8a0f2eb535dc7a1e9701975a2a3c9866_31bf3856ad364e35_6.0.6001.22223_none_a6a79021cc137382.manifest
File versionNot Applicable
File size702
Date (UTC)16-Jul-2008
Time (UTC)23:25
File nameX86_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.0.6001.22223_none_5c1ba82b2076d3d6.manifest
File versionNot Applicable
File size50,906
Date (UTC)16-Jul-2008
Time (UTC)05:09
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_d0f68d8d3fccfa64acecc93e9ff4f110_31bf3856ad364e35_6.0.6001.22223_none_a83adbcc0c022742.manifest
File versionNot Applicable
File size706
Date (UTC)16-Jul-2008
Time (UTC)23:25
File nameAmd64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.0.6001.22223_none_b83a43aed8d4450c.manifest
File versionNot Applicable
File size50,940
Date (UTC)16-Jul-2008
Time (UTC)05:48
File namePackage_1_for_kb955015~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,795
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_2_for_kb955015~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,785
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_for_kb955015_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,417
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_for_kb955015_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_for_kb955015_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)16-Jul-2008
Time (UTC)23:25
File namePackage_for_kb955015_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)16-Jul-2008
Time (UTC)23:25

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

REFERENCES

For more information about NFS, visit the following Microsoft Web site:
http://www.microsoft.com/technet/scriptcenter/scripts/sfunix/nfs/default.mspx?mfr=true

Properties

Article ID: 955015 - Last Review: January 20, 2012 - Revision: 3.0
APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbqfe KB955015

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