Product Purchase

Product Purchase

Replacements, refunds, and rebates

Software License Information

Education License

  • Campus and School Agreement
    Contact Campus and School Agreement Expert
    Number: 021-5140-2248
    Fax: 021-5140-2232
    Email to v-Lucsaj@microsoft.com

Becoming Microsoft Reseller

Contacts

Call us

Consumer support and customer service:  

  • +62-21-25528700 (1st Preference)
  • +62-21 515 51 51 (2nd Preference Jakarta)  
  • 0800 120 1201 (2nd Preference Outside Jakarta)
  • Hours: Monday - Friday: 07:30 - 18:00; Saturday: 09:00 - 13:00

Commercial technical support:  

  • 001-803-657-729, 86-21 6426-7315
  • Hours: Monday-Friday: 07:30 - 20:00, Saturday: 9:00am - 1:00pm

Product activation:

  • 001 803 65 7668 or (65) 6324 8098
  • Hours: Always open

E-mail us

Hours:Cases can be submitted at anytime(24 hours a day, 7 days a week)
Response time: Within 1 business day
E-mail Customer Service

Write us

Corporate address:
P.T. Microsoft Indonesia
18th floor Tower II Jakarta Stock Exchange Building
Sudirman Central Business District
Jl. Jend. Sudirman Kav. 52-53
Jakarta 12190 Indonesia
Tel:+6221 2551 8100
Fax:+6221 515 0411 (Please include the recipient's first and last name.)
Attn: Customer Servicebr>VView Microsoft Worldwide contact information

Computer Manufacturer Support

If your Microsoft software was pre-installed or came with your
computer, you may have support options available through your
computer manufacturer.
View contact information for computer manufacturers

Product Solution Centers

For technical issues, please see
View product support for technical issues

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Last Review : Wednesday, September 25, 2013