Replacements, Refunds and Rebates Solution Center

Contacts

Call us

Microsoft Replacements Phone

Hours (Pacific Time)
Weekdays: 5 a.m. - 7 p.m.
Except holidays
1-800-360-7561

Microsoft Product Refunds Phone

Hours (Pacific Time)
Weekdays: 7 a.m. - 5 p.m.
Except holidays
1-888-673-8624

Microsoft Rebates Phone

Hours (Pacific Time)
Weekdays: 5 a.m. - 5 p.m.
Except holidays
1-800-622-4445

E-mail us

E-mail

Microsoft does not offer support via e-mail for replacements, refunds or rebates inquiries.

Chat with us

Chat

Microsoft does not offer support via chat for replacements, refunds or rebates inquiries.

Mail

Shipping address for returns in the United States

Microsoft Product Returns Program
2031 Burroughs Ave.
San Leandro, CA 94577

Contact your computer manufacturer

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Last Review : September 25, 2013