Select the contact option that is most applicable to your question. Please note that for some Microsoft products or services chat support is not an option.
General Inquiries about Microsoft Products and Services
Get live, real time answers to your needs quickly by chatting online with a Microsoft representative.
Sales & Licensing Visit the Sales and Licensing Solution Center for answers to common questions and links to helpful resources.
Replacements, Refunds and Rebates Visit the Replacements, Refunds and Rebates Solution Center for answers to common questions and links to helpful resources. NOTE: Chat support is not available.
Downloading and Activating Products
Product Activation Questions To activate your product, visit our Product Activation solution center. NOTE: Chat support is not available.
Electronic Software Download Support i.e. Amazon, Microsoft Store For support downloading Microsoft products and product upgrades that you have purchased online, contact an Electronic Software Download specialist. NOTE: Chat support may not be available from an Electronic Software Download provider.
Microsoft Download Center Get the latest free product updates, tools and resources directly from Microsoft at the Microsoft Download Center. Chat support is not available.
Contact Skype Support Visit Skype’s support site to get technical assistance with your Skype products or services.
Contact Your Computer Manufacturer If your Microsoft operating system or product was installed on your computer when you purchased it, support is provided by your computer manufacturer.
Fix It Solution Center Find automated solutions to common technical problems with Microsoft products.
Contact Microsoft Technical Support Select your product from our directory to contact a Microsoft Support Professional by e-mail, online or telephone.
Microsoft Partners
Microsoft Partner Network Microsoft Partners can access unlimited online support via the Microsoft Partner Network.
Microsoft Pinpoint Connect with thousands of Microsoft Certified companies to find products and services.
Additional Options
Ask Microsoft Virtual Chat Interact with our automated virtual agent for instant answers regarding general questions.
Microsoft Helps @ Twitter The official Microsoft Customer Service Support page on Twitter, helping you find the answers for your questions on Microsoft products and services.
