Use these options below when your Microsoft product is not working as expected.
 | Always Open
Available now! | Product Solution Centers
Visit the Product Solution Centers for answers to common technical support questions and links to helpful resources. |
 | Always Open
Available now! | Fix it Center
Visit the Fix it Center for automated solutions to common technical issues with Microsoft products. |
 | Always Open
Response within
72 hours | Contact Microsoft Communities
Get help from other Microsoft Customers in the Microsoft Community. |
 | Hours Vary
Response times vary | Contact Your Computer Manufacturer
If your Microsoft product was installed on your computer when you purchased it, contact your computer manufacturer for technical support. |
 | Always Open
Available now! | Microsoft Pinpoint
Connect with thousands of Microsoft Certified companies to find products and services. |
 | Hours Vary
Response times vary | Microsoft Store Help and Support
If you purchased your computer at a Microsoft Store, visit the Microsoft Store Help and Technical Support page for technical assistance. |
 | Always Open
Open 24 hours a day | Product Activation Issues
For issues activating your product, visit our Product Activation solution center. |
Genuine Advantage Questions
For concerns that your product may be counterfeit or not genuine, contact a Genuine Advantage specialist. |
 | Hours Vary
Response times vary | Contact Xbox Support
Visit Xbox Online for assistance. |
 | Hours Vary
Response times vary | Contact Zune Support
Visit Zune online for assistance. |
 | Hours Vary
Response times vary | Windows Live Support
Visit the gateway for help with Windows Live products and services. |
 | Hours Vary
Response times vary | MSN Support
Visit MSN online for assistance. |
| Hours Vary
Response times vary | Contact Microsoft Support
Select your product from our directory to contact a Microsoft Support Professional by E-mail, Online or Telephone. |
