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OLEXP: Large or Small Font Printing Message from Outlook Express

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Article ID:276435
Last Review:May 7, 2007
Revision:2.2
This article was previously published under Q276435
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 (http://support.microsoft.com/kb/257824/EN-US/) OL2000: Differences Between Outlook and Outlook Express
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SYMPTOMS

After you upgrade Microsoft Internet Explorer to version 5.5 and later, and you print a message from Outlook Express, the font size may be too large or small.

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CAUSE

This behavior may occur occur if the print drivers are not set to the same font size (the default font size is medium) as the text size.

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RESOLUTION

To resolve this problem, change the font size to smallest in both Internet Explorer and Outlook Express, restart Microsoft Windows, and then change the font size back to medium. To do this, reset the font size by by using the following steps in this section.

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How to Set the Smallest Font Size in Outlook Express

1.Start Outlook Express.
2.On the Tools menu, click Options.
3.On the Read tab, click Fonts.
4.In the Font size box, click Smallest, click OK, and then click OK.
5.Exit Outlook Express.

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How to Set the Medium Font Size in Outlook Express

1.Start Outlook Express.
2.On the Tools menu, click Options.
3.On the Read tab, click Fonts.
4.In the Font size box, click Medium, click OK, and then click OK.
5.Exit Outlook Express.
6.Shut down and restart your computer.

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How to Set the Smallest Font Size in Internet Explorer

1.Start Internet Explorer.
2.On the View menu, point to Text Size, and then click Smallest.
3.Exit Internet Explorer.

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How to Set the Medium Font Size in Internet Explorer

1.Shut down and restart your computer.
2.Start Internet Explorer.
3.On the View menu, point to Text Size, and then click Medium.
4.Exit Internet Explorer.

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MORE INFORMATION

This problem may occur after you upgrade to Internet Explorer 5.5 or later, which also upgrades Outlook Express to version 5.5 or later.

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APPLIES TO
•Microsoft Outlook Express 6.0
•Microsoft Outlook Express 5.5

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Keywords: 
kbprb KB276435

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