Help and Support

Error Message with RAM Problems or Damaged Virtual Memory Manager

View products that this article applies to.
Article ID:810093
Last Review:November 4, 2003
Revision:1.2

SYMPTOMS

When your computer restarts after you install Windows XP Home Edition, you may receive either of the following error messages:
System has recovered from a serious error
DRIVER_IRQL_NOT_LESS_OR_EQUAL

Back to the top

CAUSE

This behavior may occur if either of the following conditions exist:
•One or more of the random access memory (RAM) modules that are installed in your computer are faulty, or the memory modules are not compatible with the chip set on your computer mainboard.
•The Page file that is used by the Virtual Memory Manager may be damaged.

Back to the top

RESOLUTION

To resolve this issue:
1.Make sure that the memory modules in your computer are compatible with the chip set on your computer mainboard. For information about how to do so, view the documentation that is included with your computer, or contact you computer manufacturer. For information about how to contact your computer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 (http://support.microsoft.com/kb/65416/EN-US/) Hardware and Software Third-Party Vendor Contact List, A-K

60781 (http://support.microsoft.com/kb/60781/EN-US/) Hardware and Software Third-Party Vendor Contact List, L-P

60782 (http://support.microsoft.com/kb/60782/EN-US/) Hardware and Software Third-Party Vendor Contact List, Q-Z
If you change your RAM, test to determine if the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to step 2.
2.Click Start, right-click My Computer, and then click Properties.
3.Click the Advanced tab.
4.Under Performance, click Settings.
5.Click the Advanced tab.
6.Under Virtual Memory, click Change.
7.Click No paging file. Click OK, click OK, and then click OK.
8.Restart your computer.
9.Click Start, right-click My Computer, and then click Properties.
10.Click the Advanced tab.
11.Under Performance, click Settings.
12.Click the Advanced tab.
13.Under Virtual Memory, click Change.
14.Click System managed sized. Click OK, click OK, and then click OK.
15.Restart your computer.

Back to the top

APPLIES TO
•Microsoft Windows XP Home Edition

Back to the top

Keywords: 
kbenv kberrmsg kbprb KB810093

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.