You may experience one or more of the following symptoms when you use Microsoft Windows Media Player 11.

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Symptom 1

Consider the following scenario. You are using an application that is registered to receive clipboard viewer messages. The application receives clipboard viewer messages by using the WM_CHANGECBCHAIN notification through the WindowProc function. In this scenario, if Windows Media Player is running, the application does not receive clipboard viewer messages. When you close Windows Media Player, the application still does not receive clipboard viewer messages.

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Symptom 2

Windows Media Player 11 does not share .dvr-ms files. When you use the Media Sharing feature in Windows Media Player, .dvr-ms files that you recorded by using Windows Media Center are not shared to digital media receiver (DMR) devices.

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Cause of Symptom 1

Windows Media Player does not correctly handle WM_DRAWCLIPBOARD messages. Additionally, Windows Media Player does not correctly remove itself from the clipboard chain.

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Cause of Symptom 2

Changes were made in Windows Media Player 11. These changes do not allow for .dvr-ms file sharing.

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Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

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Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Download information

The following files are available for download from the Microsoft Download Center.

Windows Vista, 32-bit versions (all languages)

Download the Windows6.0-KB941282-x86.msu package now. (http://download.microsoft.com/download/7/5/A/75A9EE1D-9848-41AE-87FB-4A1E2F8DC635/Windows6.0-KB941282-x86.msu)

Windows Vista, 64-bit versions (all languages)

Download the Windows6.0-KB941282-x64.msu package now. (http://download.microsoft.com/download/7/5/A/75A9EE1D-9848-41AE-87FB-4A1E2F8DC635/Windows6.0-KB941282-x64.msu)

Windows XP, 32-bit versions (all languages)

Download the WindowsMedia11-KB941282-x86-INTL.exe package now. (http://download.microsoft.com/download/9/7/a/97ab83cb-fbdf-4536-8bc2-1781da61f431/windowsmedia11-kb941282-x86-intl.exe)

Windows XP, 64-bit versions (all languages)

Download the WindowsMedia11-KB941282-x64-INTL.exe package now. (http://download.microsoft.com/download/9/7/a/97ab83cb-fbdf-4536-8bc2-1781da61f431/windowsmedia11-kb941282-x64-intl.exe)

Note This hotfix does not have an x64-based version for Windows XP. The WindowsMedia11-KB941282-x64-INTL.exe package applies the 32-bit version of this hotfix on the x64-based version of Windows XP.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions

File name	File version	File size	Date	Time	Platform
Computer.png	Not Applicable	4,136	07-Jan-2007	05:38	Not Applicable
Dxmasf.dll	11.0.6000.6337	4,096	10-Aug-2007	02:16	x86
Msdxm.ocx	11.0.6000.6337	4,096	10-Aug-2007	02:16	x86
Renderingcontrol.xml	Not Applicable	5,422	07-Jan-2007	05:38	Not Applicable
Spwmp.dll	6.0.6000.20658	7,680	10-Aug-2007	02:15	x86
Wmp.dll	11.0.6000.6337	10,616,320	10-Aug-2007	02:16	x86
Wmp.mof	Not Applicable	4,887	07-Jan-2007	05:39	Not Applicable
Wmpconfig.exe	11.0.6000.6337	107,520	10-Aug-2007	01:37	x86
Wmplayer.exe	11.0.6000.6337	168,960	10-Aug-2007	01:37	x86
Wmploc.dll	11.0.6000.6337	8,147,968	10-Aug-2007	01:37	x86
Wmpplayer-ppdlic.xrm-ms	Not Applicable	2,965	10-Aug-2007	02:08	Not Applicable
Wmpshare.exe	11.0.6000.6337	107,520	10-Aug-2007	01:36	x86

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Computer.png	Not Applicable	4,136	07-Jan-2007	05:38	Not Applicable
Dxmasf.dll	11.0.6000.6337	5,120	10-Aug-2007	03:14	x64
Msdxm.ocx	11.0.6000.6337	5,120	10-Aug-2007	03:14	x64
Renderingcontrol.xml	Not Applicable	5,422	07-Jan-2007	05:38	Not Applicable
Spwmp.dll	6.0.6000.20658	9,216	10-Aug-2007	03:14	x64
Wmp.dll	11.0.6000.6337	13,586,432	10-Aug-2007	03:15	x64
Wmp.mof	Not Applicable	4,887	07-Jan-2007	05:39	Not Applicable
Wmpconfig.exe	11.0.6000.6337	108,032	10-Aug-2007	02:03	x64
Wmplayer.exe	11.0.6000.6337	171,008	10-Aug-2007	02:03	x64
Wmploc.dll	11.0.6000.6337	8,148,480	10-Aug-2007	02:03	x64
Wmpplayer-ppdlic.xrm-ms	Not Applicable	2,965	10-Aug-2007	03:03	Not Applicable
Wmpshare.exe	11.0.6000.6337	108,032	10-Aug-2007	02:03	x64

Windows XP

File name	File version	File size	Date	Time	Platform
Wmp.dll	11.0.5721.5236	10,834,944	09-Aug-2007	00:33	x86

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Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

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For more information about the WM_CHANGECBCHAIN notification, visit the following Microsoft Developer Network (MSDN) Web site:This fix restores the ability to share .dvr-ms files for third-party DMR devices. However, this fix does not expose this feature to a remote installation of Windows Media Player. For more information about media sharing, visit the following Microsoft Web site: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

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