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Description of the Jet 4.0 Database Engine hotfix package for Windows XP SP2, Windows Server 2003 SP1, Windows Server 2003 SP2, Windows Vista, Windows Vista SP1, and Windows Server 2008: October 23, 2007

Article ID:943509
Last Review:April 30, 2008
Revision:4.0
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SUMMARY

This article describes the Microsoft Jet 4.0 Database Engine issues that are fixed in the Jet 4.0 Database Engine hotfix package that is dated October 23, 2007.
This article describes the following items about the hotfix package:
The issues that the hotfix package fixes.
The prerequisites for installing the hotfix package.
Whether you must restart the computer after you install the hotfix package.
Whether the hotfix package is replaced by any other hotfix package.
Whether you must make any registry changes.
The files that the hotfix package contains.

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INTRODUCTION

Issues that the hotfix package fixes

This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
The original release of this hotfix introduced an issue that also affects Windows Vista Service Pack 1 (SP1) and Windows Server 2008. Inserts and updates may fail in C++ Microsoft Jet DAO MFC (CDAO) applications after you install Windows Vista SP1 or Windows Server 2008. You may receive the following error message:
The field is too small to accept the amount of data that you tried to add. Try inserting or pasting less data. If your application does not capture the exception that is returned by CDAO on the insert or on the update, your database will not have the updates that you intended to make.

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When you use an Access database or a Jet database that contains tables that are linked to an Oracle 10g database server, a query may return unexpected results. This issue can occur when the query includes a complex SQL statement that has one or more nested JOIN statements. This issue can occur if the Oracle server was upgraded from an earlier version and the Access table links or Jet table links have not been refreshed after the upgrade.
When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:
ApplicationName has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve ApplicationName. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.
When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.
Application nameApplication versionModule nameModule versionOffset
Msaccess.exe10.0.4302.0 Msjet40.dll4.0.6218.0 00021eb3
Msaccess.exe10.0.2627.1 Msjet40.dll4.0.6218.000021eb3
Msaccess.exe10.0.2627.1 Msjet40.dll4.0.2927.17 00021ac2
Msaccess.exe11.0.6566.0 Msjet40.dll4.0.9025.000021f23
Msaccess.exe11.0.6566.0 Msjet40.dll4.0.8618.0000221f3
Msaccess.exe11.0.5614.0 Msjet40.dll4.0.8618.0000221f3
Msaccess.exe11.0.6355.0 Msjet40.dll4.0.8618.0000221f3
Msaccess.exe11.0.6501.0 Msjet40.dll4.0.8618.0000221f3
Msaccess.exe10.0.2627.1 Msjet40.dll4.0.8618.0000221f3
When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:
ApplicationName has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve ApplicationName. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.
When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.
Application nameApplication versionModule nameModule versionOffset
Msaccess.exe 11.0.5614.0Msjet40.dll4.0.8618.000044d29
Msaccess.exe11.0.6566.0 Msjet40.dll4.0.8618.000044d29
Msaccess.exe10.0.6501.0Msjet40.dll4.0.8618.000044d29
Msaccess.exe11.0.5614.0 Msjet40.dll4.0.8618.000044d29
Msaccess.exe11.0.6355.0 Msjet40.dll4.0.8618.000044d29
Msaccess.exe10.0.2627.1 Msjet40.dll4.0.8618.000044d29
When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:
ApplicationName has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve ApplicationName. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.
When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.
Application NameApplication versionModule nameModule versionOffset
Iexplore.exe 6.0.2800.1106 Dao360.dll 3.60.8618.0 00002c5e
Iexplore.exe 6.0.2900.2180 Dao360.dll 3.60.8618.0 00002c5e
Iexplore.exe 6.0.2800.1106 Dao360.dll 3.60.8618.0 00002c0c
Iexplore.exe 6.0.2900.2180 Dao360.dll 3.60.8618.0 00002bc9
Msaccess.exe11.0.6355.0 hungapp0.0.0.000000000
Msaccess.exe11.0.6566.0 Dao360.dll 3.60.8618.0 00002c5e
When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:
ApplicationName has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve ApplicationName. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.
When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.
Application NameApplication versionModule nameModule versionOffset
Msaccess.exe11.0.6566.0 Msjet40.dll4.0.9635.00002f736
Msaccess.exe10.0.4302.0 Msjet40.dll4.0.6218.000041681
Msaccess.exe10.0.2627.1 Msjet40.dll4.0.6218.000041681
Msaccess.exe10.0.4302.0 Msjet40.dll4.0.7328.00004234b
Msaccess.exe11.0.6566.0 Msjet40.dll4.0.9025.040eaec65
Msaccess.exe10.0.2627.1 Msjet40.dll4.0.4431.3000416d1
When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:
ApplicationName has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve ApplicationName. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.
When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.
Application NameApplication versionModule nameModule versionOffset
Msaccess.exe11.0.6355.0 Msjet40.dll4.0.8618.0000193b8
Msaccess.exe11.0.6566.0 Msjet40.dll4.0.8618.0000193b8
Msaccess.exe11.0.5614.0 Msjet40.dll4.0.8618.0000193b8
Msaccess.exe11.0.6355.0 Msjet40.dll4.0.8618.0000193b8
Msaccess.exe11.0.6501.0 Msjet40.dll4.0.8618.0000193b8
Msaccess.exe10.0.2627.1Msjet40.dll4.0.8618.0000193b8
Msaccess.exe10.0.6771.0Msjet40.dll4.0.8618.0000221f3
Msaccess.exe10.0.4302.0 Msjet40.dll4.0.8618.0000221f3

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RESOLUTION

Hotfix information

Windows Vista, Windows Vista SP1, Windows Server 2008

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.
Restart requirement
If the Jet 4.0 database engine is being used, you must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix replaces the update rollup for Windows Vista that is documented in Microsoft Knowledge Base article 937248. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937248 (http://support.microsoft.com/kb/937248/) Description of the Jet 4.0 Database Engine update rollup for the release version of Windows Vista: May 11, 2007
Registry information
You do not have to create or to modify any registry keys to enable this hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions
File nameFile versionFile sizeDateTime
Msrd2x40.dll4.0.9635.0323,58422-Oct-200721:57
Msrd3x40.dll4.0.9702.0344,06422-Oct-200721:57
Msjet40.dll4.0.9704.01,589,24822-Oct-200721:57
Msrepl40.dll4.0.9702.0647,16822-Oct-200721:57
Mstext40.dll4.0.9702.0282,62422-Oct-200721:57
Msexcl40.dll4.0.9702.0344,06422-Oct-200721:57
Msexch40.dll4.0.9702.0413,69622-Oct-200721:57
Msltus40.dll4.0.9702.0245,76022-Oct-200721:57
Mspbde40.dll4.0.9702.0376,83222-Oct-200721:57
Msxbde40.dll4.0.9702.0450,56022-Oct-200721:57
Dao360.dll3.60.9705.0610,30422-Oct-200721:57
Msjetoledb40.dll4.0.9702.0368,64022-Oct-200721:57
Msjtes40.dll4.0.9702.0299,00822-Oct-200721:57
Windows Vista SP1, 64-bit versions; Windows Server 2008 (all versions)
File nameFile versionFile sizeDateTime
Dao360.dll 3.60.9705.0 610,304 22-Oct-2007 21:57
Windows Vista, x86-based versions
File nameFile versionFile sizeDateTime
Msrd2x40.dll4.0.9635.0323,58422-Oct-200721:57
Msrd3x40.dll4.0.9702.0344,06422-Oct-200721:57
Msjet40.dll4.0.9704.01,589,24822-Oct-200721:57
Msrepl40.dll4.0.9702.0647,16822-Oct-200721:57
Mstext40.dll4.0.9702.0282,62422-Oct-200721:57
Msexcl40.dll4.0.9702.0344,06422-Oct-200721:57
Msexch40.dll4.0.9702.0413,69622-Oct-200721:57
Msltus40.dll4.0.9702.0245,76022-Oct-200721:57
Mspbde40.dll4.0.9702.0376,83222-Oct-200721:57
Msxbde40.dll4.0.9702.0450,56022-Oct-200721:57
Dao360.dll3.60.9704.0610,30422-Oct-200721:57
Msjetoledb40.dll4.0.9702.0368,64022-Oct-200721:57
Msjtes40.dll4.0.9702.0299,00822-Oct-200721:57

Windows XP

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Prerequisites
No prerequisites are required.
Restart requirement
If the Jet 4.0 database engine is being used, you must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix replaces the update rollups for Windows Vista that are documented in Microsoft Knowledge Base articles 930620, 918144, and 925051. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
930620 (http://support.microsoft.com/kb/930620/) Description of the Jet 4.0 Database Engine post-Windows XP Service Pack 2 hotfix package: January, 2007
918144 (http://support.microsoft.com/kb/918144/) Description of the Jet 4.0 Database Engine post-837001 hotfix package: May 11, 2006
925051 (http://support.microsoft.com/kb/925051/) An Access program stops responding when it uses the Jet Database Engine and runs a large SQL query that contains double-byte character set data in Windows Server 2003 and in Windows XP
Registry information
You do not have to create or to modify any registry keys to enable this hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP Service Pack 2, x86-based versions
File nameFile versionFile sizeDateTime
Dao360.dll3.60.9512.0 554,00802-Nov-200705:00
Msexch40.dll4.0.9502.0518,94402-Nov-200705:00
Msexcl40.dll4.0.9502.0326,43202-Nov-200705:00
Msjet40.dll4.0.9511.01,516,56802-Nov-200705:00
Msjetol1.dll4.0.9502.0355,11202-Nov-200705:01
Msjint40.dll4.0.9502.0151,58308-Nov-200710:04
Msjter40.dll4.0.9502.060,19202-Nov-200705:01
Msjtes40.dll4.0.9502.0248,60802-Nov-200705:01
Msltus40.dll4.0.9502.0219,93602-Nov-200717:31
Mspbde40.dll4.0.9502.0355,10402-Nov-200705:01
Msrd2x40.dll4.0.9502.0432,92802-Nov-200705:01
Msrd3x40.dll4.0.9502.0322,33602-Nov-200705:01
Msrepl40.dll4.0.9502.0559,90402-Nov-200705:01
Mstext40.dll4.0.9502.0264,99202-Nov-200705:01
Mswdat10.dll4.0.9502.0838,43202-Nov-200705:01
Mswstr10.dll4.0.9502.0621,34402-Nov-200705:01
Msxbde40.dll4.0.9502.0355,10402-Nov-200705:01

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Windows Server 2003

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Prerequisites
No prerequisites are required.
Restart requirement
If the Jet 4.0 database engine is being used, you must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix replaces the update rollups for Windows Vista that are documented in Microsoft Knowledge Base articles 933452, 918144, and 925051. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
933452 (http://support.microsoft.com/kb/933452/) Description of the Jet 4.0 Database Engine post-Windows Server 2003, post-Windows Server 2003 Service Pack 1, and post-Windows Server 2003 Service Pack 2 hotfix package: March 5, 2007
918144 (http://support.microsoft.com/kb/918144/) Description of the Jet 4.0 Database Engine post-837001 hotfix package: May 11, 2006
925051 (http://support.microsoft.com/kb/925051/) An Access program stops responding when it uses the Jet Database Engine and runs a large SQL query that contains double-byte character set data in Windows Server 2003 and in Windows XP
Registry information
You do not have to create or to modify any registry keys to enable this hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 Service Pack 2, Itanium-based versions
File nameFile versionFile sizeDateTime
Wdao360.dll3.60.9512.0554,00808-Nov-200720:01
Wmsjet40.dll4.0.9511.01,516,56808-Nov-200720:01
Windows Server 2003 Service Pack 1, Itanium-based versions
File nameFile versionFile sizeDateTime
Wdao360.dll3.60.9512.0554,00808-Nov-200719:57
Wmsexch40.dll4.0.9502.0518,94408-Nov-200719:57
Wmsexcl40.dll4.0.9502.0326,43208-Nov-200719:57
Wmsjet40.dll4.0.9511.01,516,56808-Nov-200719:57
Wmsjetol1.dll4.0.9502.0355,11208-Nov-200719:57
Wmsjint40.dll4.0.9502.0151,58308-Nov-200719:57
Wmsjter40.dll4.0.9502.060,19208-Nov-200719:57
Wmsjtes40.dll4.0.9502.0248,60808-Nov-200719:57
Wmsltus40.dll4.0.9502.0219,93608-Nov-200719:57
Wmspbde40.dll4.0.9502.0355,10408-Nov-200719:57
Wmsrd2x40.dll4.0.9502.0432,92808-Nov-200719:57
Wmsrd3x40.dll4.0.9502.0322,33608-Nov-200719:57
Wmsrepl40.dll4.0.9502.0559,90408-Nov-200719:57
Wmstext40.dll4.0.9502.0264,99208-Nov-200719:57
Wmswdat10.dll4.0.9502.0838,43208-Nov-200719:57
Wmswstr10.dll4.0.9502.0621,34408-Nov-200719:57
Wmsxbde40.dll4.0.9502.0355,10408-Nov-200719:57
Windows Server 2003 Service Pack 2, x64-based versions
File nameFile versionFile sizeDateTime
Wdao360.dll3.60.9512.0554,00808-Nov-200720:09
Wmsjet40.dll4.0.9511.01,516,56808-Nov-200720:09
Windows Server 2003 Service Pack 1, x64-based versions
File nameFile versionFile sizeDateTime
Wdao360.dll3.60.9512.0554,00808-Nov-200719:57
Wmsexch40.dll4.0.9502.0518,94408-Nov-200719:57
Wmsexcl40.dll4.0.9502.0326,43208-Nov-200719:57
Wmsjet40.dll4.0.9511.01,516,56808-Nov-200719:57
Wmsjetol1.dll4.0.9502.0355,11208-Nov-200719:57
Wmsjint40.dll4.0.9502.0151,58308-Nov-200719:57
Wmsjter40.dll4.0.9502.060,19208-Nov-200719:57
Wmsjtes40.dll4.0.9502.0248,60808-Nov-200719:57
Wmsltus40.dll4.0.9502.0219,93608-Nov-200719:57
Wmspbde40.dll4.0.9502.0355,10408-Nov-200719:57
Wmsrd2x40.dll4.0.9502.0432,92808-Nov-200719:57
Wmsrd3x40.dll4.0.9502.0322,33608-Nov-200719:57
Wmsrepl40.dll4.0.9502.0559,90408-Nov-200719:57
Wmstext40.dll4.0.9502.0264,99208-Nov-200719:57
Wmswdat10.dll4.0.9502.0838,43208-Nov-200719:57
Wmswstr10.dll4.0.9502.0621,34408-Nov-200719:57
Wmsxbde40.dll4.0.9502.0355,10408-Nov-200719:57
Windows Server 2003 Service Pack 2, x86-based versions
File nameFile versionFile sizeDateTime
Dao360.dll3.60.9512.0554,00807-Nov-200704:52
Msjet40.dll4.0.9511.01,516,56807-Nov-200704:52
Windows Server 2003 Service Pack 1, x86-based versions
File nameFile versionFile sizeDateTime
Dao360.dll3.60.9512.0554,00831-Oct-200704:47
Msexch40.dll4.0.9502.0518,94431-Oct-200704:47
Msexcl40.dll4.0.9502.0326,43231-Oct-200704:47
Msjet40.dll4.0.9511.01,516,56831-Oct-200704:47
Msjetol1.dll4.0.9502.0355,11231-Oct-200704:48
Msjint40.dll4.0.9502.0151,58307-Nov-200715:52
Msjter40.dll4.0.9502.060,19231-Oct-200704:48
Msjtes40.dll4.0.9502.0248,60831-Oct-200704:48
Msltus40.dll4.0.9502.0219,93631-Oct-200704:48
Mspbde40.dll4.0.9502.0355,10431-Oct-200704:48
Msrd2x40.dll4.0.9502.0432,92831-Oct-200704:48
Msrd3x40.dll4.0.9502.0322,33608-Nov-200719:43
Msrepl40.dll4.0.9502.0559,90431-Oct-200704:48
Mstext40.dll4.0.9502.0264,99231-Oct-200704:48
Mswdat10.dll4.0.9502.0838,43231-Oct-200704:48
Mswstr10.dll4.0.9502.0621,34431-Oct-200704:48
Msxbde40.dll4.0.9502.0355,10431-Oct-200704:48

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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APPLIES TO
Windows Vista Business
Windows Vista Enterprise
Windows Vista Home Premium
Windows Vista Home Basic
Windows Vista Ultimate
Windows Vista Business 64-bit Edition
Windows Vista Enterprise 64-bit Edition
Windows Vista Home Premium 64-bit Edition
Windows Vista Home Basic 64-bit Edition
Windows Vista Ultimate 64-bit Edition
Windows Vista Service Pack 1
Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise x64 Edition
Microsoft Windows Server 2003, Datacenter x64 Edition
Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Microsoft Windows Server 2003, Web Edition
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
Microsoft Office Access 2003
Microsoft Access 2000 Standard Edition
Microsoft Access 2002 Standard Edition
Windows Server 2008 Standard
Windows Server 2008 Enterprise
Windows Server 2008 Standard without Hyper-V
Windows Server 2008 for Itanium-Based Systems
Windows Server 2008 Enterprise without Hyper-V

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Keywords: 
kbexpertiseinter kbprb kbfix kbbug kbquery kbpubtypekc kbqfe kbhotfixserver KB943509

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