Cannot Stream Media in Windows Media Player for Windows XP

Article translations Article translations
Article ID: 303275 - View products that this article applies to.
This article was previously published under Q303275
Expand all | Collapse all

SYMPTOMS

You may not be able to stream media or there may be a delay when you are streaming media from the Internet while using Windows Media Player for Windows XP. This problem occurs only if you are using the built-in Internet Firewall Protection or Internet Connection Sharing tools and if you are attempting to stream media from a server that requires User Datagram Protocol (UDP), or if you have specified UDP in the player.

In this scenario, you may receive the following error message:
Windows Media Player cannot find the specified file. Be sure the path is typed correctly. If it is, the file does not exist in the specified location, or the computer where the file is stored is offline.

CAUSE

This problem is a known issue in the Internet Connection Sharing and the Internet Connection Firewall components in Windows XP.

WORKAROUND

To work around this problem, try multiple sources to stream the same media if available, such as HTTP, TCP, Multicast, and so forth. In addition, make sure that the other protocols (Multicast, TCP, and HTTP) are selected in the player:
  1. Open Windows Media Player.
  2. On the Tools menu, click Options.
  3. On the Network tab, make sure that the appropriate check boxes are selected (Multicast, TCP, and HTTP).

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 303275 - Last Review: January 31, 2007 - Revision: 3.6
APPLIES TO
  • Microsoft Windows Media Player 8.01
  • Microsoft Windows Media Player 8.01
Keywords: 
kbinfo KB303275
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com