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Long startup or logon time when no domain controllers are available on a Windows 7-based or Windows Server 2008 R2-based domain member computerArticle ID: 2673042 - View products that this article applies to. On This PageSymptomsAssume that you have a computer that is running Windows 7 or Windows Server 2008 R2 in a Windows Server 2008 R2-based domain environment. When there are no domain controllers available, the computer's startup and logon processes may be slower than expected. Note The time that is required to start and log on to the computer increases when one or more of the following conditions are true:
Log Name: Microsoft-Windows-GroupPolicy/Operational The events that are logged during the second, third, and fourth attempts resemble the following: Log Name: Microsoft-Windows-GroupPolicy/Operational CauseThis issue occurs because the GetUserNameEx function tries to locate a domain controller three times after the first try fails. Then, the Group Policy engine has to retrieve the distinguished name of the policy target by calling the GetUserNameEx function. However, if a domain controller is not available, it is unnecessary for the function to try repeatedly to locate a domain controller. ResolutionThis hotfix is also available at Microsoft Update Catalog
(http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2673042)
.Hotfix informationImportant This hotfix has been re-released to address an issue in which the digital signature on files produced and signed by Microsoft will expire prematurely, as described in Microsoft Security Advisory 2749655
(http://technet.microsoft.com/en-us/security/advisory/2749655)
.A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesTo apply this hotfix, you must be running one of the following operating systems:
976932
(http://support.microsoft.com/kb/976932/
)
Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry informationTo apply this hotfix, you do not have to make any changes to the registry.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace a previously released hotfix.File informationThe global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.Windows 7 and Windows Server 2008 R2 file information notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
For all supported x86-based versions of Windows 7Collapse this table
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2Collapse this table
For all supported IA-64-based versions of Windows Server 2008 R2Collapse this table
StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
Additional file informationAdditional file information for Windows 7 and for Windows Server 2008 R2Additional files for all supported x86-based versions of Windows 7Collapse this table
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2Collapse this table
Additional files for all supported IA-64-based versions of Windows Server 2008 R2Collapse this table
PropertiesArticle ID: 2673042 - Last Review: May 24, 2013 - Revision: 5.0 Applies to
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