Article ID: 166498 - View products that this article applies to.
This article was previously published under Q166498
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When you attempt to obtain document properties from a template using the Visual Basic for Applications MacroContainer object, you may receive the following error message:
Run-time error '438': Object doesn't support this property or method.
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If you have limited programming experience, you may want to contact a Microsoft Certified Partner or Microsoft Advisory Services. For more information, visit these Microsoft Web sites:
Microsoft Certified Partners - https://partner.microsoft.com/global/30000104
Microsoft Advisory Services - http://support.microsoft.com/gp/advisoryservice
For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
For more information about how to use the sample code in this article, click the article number below to view the article in the Microsoft Knowledge Base:
173707This problem occurs if the template in which this macro is stored is included as a global add-in.
(http://support.microsoft.com/kb/173707/EN-US/ )OFF97: How to Run Sample Code from Knowledge Base Articles
The following sample Visual Basic for Applications macro will run successfully if the template is first opened in Word. However, this same macro will produce the run-time error message if the template in which it is located is included as a global add-in:
To work around this problem, open your template or document prior to running the macro stored in your template or document.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about getting help with Visual Basic for Applications, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/163435/EN-US/ )VBA: Programming Resources for Visual Basic for Applications