WD97: Word Mail Merge Hangs Using Access Parameter Query

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Article ID: 179256 - View products that this article applies to.
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SYMPTOMS

Microsoft Word may appear to stop responding when you do a mail merge using a Microsoft Access parameter query. You may also receive the following error messages:
This task is taking longer than expected. Do you want to continue waiting?
If you click "Yes", you receive the same error message again.

Note A Microsoft Access parameter query prompts you to enter certain criteria each time the query runs.

CAUSE

This behavior occurs because Word is waiting for you to type information into the Microsoft Access parameter query input box.

WORKAROUND

Press ALT+TAB to switch to the Microsoft Access parameter query input box, type the required text, and then click OK.

Note If you save your mail merge main document as a template, and then create a new document based on the template, the Microsoft Access parameter query will prompt you without requiring you to press ALT+TAB.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
155487 WD: Mail Merge Using a Microsoft Access Parameter Query

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Article ID: 179256 - Last Review: October 7, 2013 - Revision: 2.1
APPLIES TO
  • Microsoft Word 97 Standard Edition
Keywords: 
kbnosurvey kbarchive kbmerge kbprb KB179256

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