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WD2000: Auto Macros Fail to Run with WordMail and HTML Editor Enabled
Article ID: 209977 - View products that this article applies to.
This article was previously published under Q209977
When you open a Word document or a Microsoft Outlook WordMail message, Word auto macros fail to run as expected.
Case 1: Editing a document in WordThe above symptom occurs when you are editing a document in Word and the following are true:
Case 2: Editing a WordMail document in Microsoft Outlook.The above symptom occurs when the Microsoft Outlook Mail Format option Use Microsoft Word to edit e-mail messages is turned on.
For Case 2, this behavior is by design. Auto macros will not run while you are editing a WordMail message in Outlook.
To work around this problem, use one of the following methods:
NOTE: The following methods apply to Case 1 only.
Method 1: Turn off Use Microsoft Word to edit e-mail messagesTo turn off using Word as your e-mail editor:
Method 2: Do not use HTML as your e-mail message formatTo use a different e-mail message format:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For more information about Word auto macros, in the Visual Basic Editor, click Microsoft Visual Basic Help on the Help menu, type auto macro in the Office Assistant or the Answer Wizard, and then click Search to view the topic.